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PatK100

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PatK100

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May 1st, 2005 07:00

What am I missing

I recently brought a second hand D800 off EBay, it is perfect condition but when it arrived the operating system has obviously been removed and re-installed and ther was no drivers present and no disk supplied with the computer.

I have downloaded several drivers from the DEll site and now the computer seems to be working fine, however in the hardware profles under system board the is stillone yellow question mark. I have installed the fllwoing dribers:-

Chipset
Onboard Network
Wireless Network
Modem
Screen
Graphics
Quickstart

What else could I be missing to get rid of this infuriating yellow question mark.

Sorry if it's trivial, but I am a bit of a perfectist when it comes to PC setup


Many thanks




Pat
  • ejn63

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    Posted May 1st, 2005 09:00

    Did you install the chipset drivers first, then the system software, and finally, the drivers for all those components?
  • PatK100

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    Posted May 1st, 2005 09:00

    Certainly did
  • Art

    2 Intern

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    Posted May 1st, 2005 12:00

    If you are missing the disk for WinXP, that would be a problem, perhaps the eBay
    vendor could supply you with that.

    In Device Manager, I show four "system Boards" all from Microsoft and they
    list "no drivers needed or installed" which would mean that they are part
    of Operating System and repair's would come from WinXP CD.

    On System Properties, I have "Hardware Profiles" on General Tab, I only
    have two; Docked & UnDocked, but can copy or create different profiles
    as needed.

    For example I could create a "Profile" with modem and wireless (or whatever)
    "Disabled in this profile" (selected in Device Manager).

    As you know, the Drivers and Utility applications are better to get from
    Dell Product Support Download. They do not supply Operating Systems and
    you should have the CD/CD's for that. Microsoft will mail you (for free)
    the "Service Pack Two" CD (which you should have also).

    On the underside of your D800, there should be a sticker from Microsoft
    that will have the 25 character code required to 'activate' your Operating
    System. This code would allow you to use *any* WinXP CD to repair or
    reinstall your OS. *Sticker will also list XP Pro or XP Home*

    If the seller has removed this sticker, you would need to
    purchase an Operating System.
  • FatBelly

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    Posted May 13th, 2005 15:00

    PatK, if you're missing just one driver on teh D800 and it's marked Base System Device, it's probably the driver for the smart card reader.  It's probably on Dell Downloads, otherwise I think it's a Texas Instruments driver - anyway, if you search the forum it's been discussed many time before.
     
    Good luck!