UNSOLVED
WE NEED HELP!
I know this is probably so simple, but we just don't know what to do. Inspirion 6000 2005 was a present to my husband for email and organizing. It just started losing applications. Took it to Staples, said no virus and keep adding $$$$ to do more things. He said thank you and we can do the rest. Told us to reinstall Op sys after backup. Could not connect to internet. Wireless modem not working. connected directly to router and still won't connect to web. OK, found husband installed drivers before MS op sys XP 2005. Thought I called Dell Support and got IYogi. $299.99 later for 2 year support, direct line to help desk, etc, etc, all the old op sys uninstalled except 2010 download. Tried to reach them 6 times and call would not go through. End of that contract. Now can't install 2005 op system. Can't restore. What do we do other than get brain transplant or call my son first?
Thank you to anyone who has a parent who knows enough to just get themselves into trouble. My son told me to get an Apple because it is easier. Their support team knows me by name.
Best Regards
DELL-Royan S
6 Operator
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3802 Posts
441
1
Posted March 22nd, 2011 08:00
Hi Belive59,
Welcome to the Community. Sorry to hear about your experience. If you have the Windows XP Cd with you, use the below link to install XP.
After reinstalling Windows, use the below link to install the Drivers for your system. Copy them to a flash drive and then install if you do not have the Resource CD.
Install the drivers in order, given below in the link.
If your still having problems. Click on my user name, Add as friend, follow me, and send me a messge with your service tag, and phone number.
Thank you
Royan
ieee488
6 Operator
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11126 Posts
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38371 Points
441
0
Posted March 19th, 2011 20:00
By all means go buy an Apple Macbook. Starting price is $999.
http://support.dell.com/support/topics/global.aspx/support/kcs/document?c=us&l=en&s=gen&docid=DSN_1A0C0937D62A8739E0401E0A55174744&isLegacy=true