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au198295

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au198295

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November 8th, 2004 15:00

USB Sound Card Problem

I purchased a new Inspiron 8600 about a month ago. Unfortunately I didn't test my external audio card until just recently and I am getting an error when I plug it in saying "Power Surge on Hub Port. A USB device has exceeded the power limits of its hub port." The device the causes this is the Sound Blaster Extigy external sound card, but I have been to locate two other Sound blaster MP3+ external sound cards that produce the same error. I have used this device extensively on my old Inspiron 8100 without trouble. In addition I have tested it on an Inspiron 8200 as well as other Toshiba, HP, Sony, and Compaq laptops, none of which report this error and all work fine. I have not been able to locate another I8600 to try it on, however. What can I do?
Thanks,
Aaron
  • bacillus

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    Posted November 8th, 2004 18:00

    Sounds very much like the USB port on that 8600 is unable to supply enough power for your Extigy, not an unknown problem with certain Dell model laptops.
    I would suggest that you try getting an externally powered USB hub and see if that sorts out your problem.