hi - i'm about to send in my 250n for the second time.  i NEED my laptop for work, i take notes for deaf college students and they need to read from the screen during class.  i've had the run around from dell.  they tell me to use the diagnostic cd.  great, i said, it shuts down after i start the cd.  yes, it gets hot and shuts down when it feels like it, also during some games (my son uses it for games as i've got an old - slow - desktop).  i've had all the excuses everyone else seems to get.  anyone had any luck getting the whole thing REPLACED? i've had the fan replaced once.  they act like i'm making it up that it gets hot and shuts off.

i'm sick of this and i'm paying it off.  i've already told everyone i know not to buy from dell.  when i do phone customer support i get major run around after being on hold for ages and except for one person everyone has ESL (that's english as a second language) problems so compound the problem.  to say i'm angry ain't half the story!

any advice is appreciated.  please email cookieFA10@hotmail.com (i have a backup/borrowed laptop but it's slow and it's not mine and my brother wants it back asap!!!).

thanks.