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schrumby

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schrumby

2 Posts

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10526

December 25th, 2007 22:00

system freezes

I've always had problems with my laptop freezing. Sometimes I can be on it for a long time before it freezes and other times it freezes shortly after using it. I have updated the drivers available on dells web page. I have also restored it and reinstalled windows xp but the issue continues.
 
Chris
  • BigMattock

    20 Posts

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    Posted December 25th, 2007 22:00

    Which laptop model is this?  I heard there was an issue with a fab shop making motherboards with faulty capacitors on them.  I had an E-machine with similar issues.  It would run fine for a while, then shutdown at random times.  It had the motherboard issue.  I am almost certain it is a hardware issue.
     
    BigMattock
  • schrumby

    2 Posts

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    Posted December 25th, 2007 22:00

    It is an Inspiron 8500. My gutt tells me it's the video card but I don't know how to verify this.
     
    Chris
  • jec4312

    366 Posts

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    Posted December 26th, 2007 09:00

    do you have the diagnostic partition on your notebook? You have to press F12 as you start, no need to keep your finger on the key just press 3 or 4 times.