The same happens to me on a Brand new XPs 1340, with the latest drivers, i've tried everything.

Better sort something out soon or i'll get arngry with tech support. i use usb all the time and a BSOD doesn't really help. Mine also BSOD in stand by mode. does that happen to you or that might just be the XPS 13.

Max

same here, ~~

just got my studio 14z last night, do some drivers update, and plug in usb, blue blue blue all the time. if i'm correct, i have experienced at least 7 blue screen crash within few hours of operation.

Wait to see the solution

i am just on the phone to dell support now. come on dell get your act up.

Max

Same :emotion-12:

I got my brand new Studio 1555 yesterday and whenever I unplug a usb device like a mouse or an external harddrive, I get the blue screen of death.

I have updated every single driver so its definitely not a driver problem.

This is the error report I get:

Problem signature:
  Problem Event Name:    BlueScreen
  OS Version:    6.0.6001.2.1.0.768.3
  Locale ID:    2057

Additional information about the problem:
  BCCode:    1000007e
  BCP1:    FFFFFFFFC0000005
  BCP2:    FFFFF800020413AA
  BCP3:    FFFFFA60015E07D8
  BCP4:    FFFFFA60015E01B0
  OS Version:    6_0_6001
  Service Pack:    1_0
  Product:    768_1

Sort it out dell.

okay, I registered here to let you all know that even though I don't have a dell I'm having the same issue. My guess is that recent windows updates caused this due to the fact that my usb devices were working just fine last night before I went to bed. I'm in the process of validating this and will be back when I know more.

Right, i've been on the phone to the tech support at Dell, and im glad he called me back - i was on the phone to him for 2 and a half hours OMG :O

In the end all he did was uninstall the last update applied to my pc and it worked, after we reinstalled every driver possible.

it ended up with microsoft update fighting the USB driver from dell. so for now its sorted, when shall i update my pc next? dunno.

later maybe...

Hope this helps.

Max

Thank you, thank you, thank you! I have a brand new 1555 and was experiencing the same crash every time I removed something from a usb port.  Have been on the phone with 3 different support people for a total of four hours.  The last one is calling me back in 30 minutes after he researches the problem.  He wants to charge me - I think I may charge him for the (your) answer.  I am so appreciative.

how do u  uninstall the last update applied?

Go to Control Panel > Programs and Features > View installed updates (on the left side task bar) > Find and uninstall 'Update for Microsoft Windows (KB973879)'