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engr_guerrero
9 Posts
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June 8th, 2008 14:00
Start UP Problem
I bought my XPS M1330 6 months ago in Qatar...it was running well until two days ago when while im using it...it suddenly hanged and shutdown by itself... When i tried to turn it on it wont start up....i got these vertical lines of different colors on the screen...so i turn it off and turn it on again and same thing happens.... then yesterday i made a successful start up...but after 5 minutes of using the laptop it turned off again and same thng happens..now it wont turn on i just get a balnk screen and sometimes those vertical lines appear again... i have no idea whats wrong with it... hope some one could help me... i badly needed my laptop for my work. thanks a lot.
XPSM1530_owner
315 Posts
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Posted June 8th, 2008 17:00
Have you tried to boot from your reinstallation DVD? To do so insert the DVD and press the F12 key just after restart or power on and select Boot from CD/DVD option. If you can get this far, it may indicate your OS needs to be reinstalled.
Good Luck.
engr_guerrero
9 Posts
309
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Posted June 9th, 2008 06:00
ive got my laptop to turn on last night and i reinstall vista...but it still the same problem i have...im here in the philippines but i dont know the number of dell here...
engr_guerrero
9 Posts
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Posted June 9th, 2008 07:00
does anyone know the phone number of the technical support here in philippines?
Going by the dell web site, the country "Philippines" isn't listed, which suggests that Dell doesn't officially service this country, which is ironic since it is so close to Malaysia where the actual computers are assembled.
I've done a search using the www.eyp.ph web site (philippines yellow pages), with the following result. You may have luck if you give them a call:
COMPANY NAME
MICRO-DELTA INTERNATIONAL, INCORPORATED
TRADE NAME
DELL COMPUTERS
ADDRESS
6/F Peninsula Court
8735 Paseo De Roxas Street Corner Makati Avenue
1226 Makati, Philippines
TELEPHONE
8122124
EMAILdeltacomputersmakati [at] eyp.ph
MRIS
4 Posts
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Posted June 8th, 2008 14:00