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wildrabbit
10 Posts
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September 28th, 2005 10:00
problem with my display
i have an latitude cpx laptop an intel pentium III processor, which i had to format, but i had a problem. the laptop starts up normally , the minute the desktop appears my screens just become black but still i can hear in the back that my computer is working, i tried to update my ati mobility it didnt fix the problem when i came to install a new update to my display i stumbled on to many choices which i didnt know which one to use. i would be gratefull if anyone can help me fix this problem or it s just a hardware problem and i have to take it to a technician
thank you
AussieChris
4152 Posts
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Posted September 30th, 2005 09:00
Hi,
Did it work OK before the reload ? If so it may be worth reloading it again, following the instructions.
Regards Chris
wildrabbit
10 Posts
125
0
Posted September 30th, 2005 09:00
I did restart my laptop on safe mode and i had to disable my ATI Mobility to be able to run it I even upgraded my ATI but it didn't fix the problem, everytime i enable it , the same problem re-occurs.wildrabbit
10 Posts
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Posted September 30th, 2005 13:00
no the problem occured after i finished the format.AussieChris
4152 Posts
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Posted September 30th, 2005 20:00
Hi,
A format is " cleaning " the disk, deleting everything. I assume that you mean " reload " which is when you put the CD's in it to reinstall the operating system. I would still think about running the Diags, just to make sure the hardware is OK. Then using the re-install guide reload it. Sometimes strange things can happen if you are out of sequence when you load, and it is easier to start again than try to fix it.
Regards Chris
wildrabbit
10 Posts
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Posted October 1st, 2005 09:00
Thank you chrisI will try reloading....
AussieChris
4152 Posts
125
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Posted September 29th, 2005 19:00
Hi,
It sounds like a driver problem. Was the display OK before you reloaded it ? Did you load chip-set drivers ? Have you run the Diags ? When you boot, hit F8 and boot into safe mode, this should give you a chance to fix it. Load the latest video driver, from the product support tab above.
Regards Chris