UNSOLVED

bluedog765

updated

18 years ago

Closed

B

bluedog765

31 Posts

0

10031

October 12th, 2008 16:00

My computer keeps freezing up !

Hi,

 

Can someone help with this i have an XPS M1710 windows vista ultimate 32bit

 

And I use Internet Explorer7 my computer constantly freezes up and the only way that I can solve the problem is restarted my computer and start all over again whatever task I was doing.

 

Can someone help with this ?

 

Thanks in advance

 

bluedog
  • Thereal-dbk4297

    4 Apprentice

    •

    3351 Posts

    204

    0

    Posted October 12th, 2008 17:00

    Hello,

    That is a large problem to solve with just a little information.

    If you think the problem is caused by Internet Explorer, I suggest that you install and use Firefox instead.

    Otherwise you must tell us what you do, or what programs you run that may cause your problems. I assume that this does not happen every day. So, pay attention to what is going on to give us a hint as to what to suggest.

  • TheRealFireblad

    4 Apprentice

    •

    4639 Posts

    204

    0

    Posted October 13th, 2008 01:00

    If it's still under warranty, you could call Dell tech support, and let them take control of the system remotely, to try and help diagnose/fix the problem?