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my computer crashed what do i do?
When i turn on my computer it goes to the first screen the screen that says what kind of computer you have but then it goes to a black screen and stays there. there is not strange noises but you have hear the disc drive and possibly the hard drive working and the curser can be moved around. is this a computer crash and if so how can i fix the problem? do i have to reinstall the OS for the computer? It is a Dell Inspiron 1545 laptop using vista. Thanks.
Ben reim
Philip_Yip
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Posted September 14th, 2011 13:00
Power up the computer and continuously tap F8, this will take you to the startup repair screen and should give you some options into (repair my computer) > (startup repair). See if that works.
Trekkieblue
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Posted September 14th, 2016 08:00
They don't care, they just want your cash. Even when mine was under warranty they still didn't care unless I paid they more.
Philip_Yip
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Posted September 14th, 2011 12:00
First you need to run the diagnostics. Maybe the hard drive has failed.
To do this hold F12 at the Dell BIOs screen (the screen that says Dell) and run the diagnostics. Run the extended diagnostics particularly those on the hard drive.
If the hard drive has failed you will need to buy a new one and replace the old one, then reinstall the OS using the guide I have below.
Windows 11 Installation Guide
Windows 7 Installation Guide