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timagraham

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12 years ago

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timagraham

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December 24th, 2014 07:00

M3800 TouchFW_Utility_Dell (Synaptics Touch Screen Driver) Update Problem

While I was updating drivers, this one failed the first time it ran.  Subsequent installs of it completed 'successfully', but since then I'm unable to calibrate the touch screen.  I think I might be able to solve it if I knew what to 'uninstall' via device manager, but I'm not sure which driver I need to uninstall.  I'm hoping an uninstall and a clean install of a working version of this driver would solve it.  Maybe I'm just not calibrating it correctly but I'm following the instructions.  When I get to the calibration screen, it doesn't recognize my touch when I push on the crosshair - nothing happens.  Thanks and Happy Holidays.

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