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FrancoisH

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19 years ago

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FrancoisH

15 Posts

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February 5th, 2008 12:00

M1730 & Crackling sound

Hello there,

I'm in some trouble with my XPS M1730.

I have some kind of "micro freeze" making some "crack" in the sound... I tried many way to solve this, like updating every drivers on my PC but as long as this one is a new made from Dell (first one was changed due to video/power problems), I whish to understand what's happening.

I even tried things about WiFi Card, tried to disable it at all and use my internal network card but these problem arise sometime... or not. Today it do, tomorrow it will maybe not. This is really curious.

Do you have any idea on what's causing that ?

I've an XPS M1730 With intel AGN network card that I updated to the lastest drivers from Intel (not the one from dell as long as Intel release a new WHQL version late december, I tried to revert back to the previous one anyway).

Thank you for your help in any case.

Regards.
  • jpsloshua

    3 Posts

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    Posted May 28th, 2008 19:00

    It seems the problem is between Vista and the WIFI connection.

     

    goto device manager --> network adapters --> Intel Wireless

     

    Right Click and goto properties.

     

    Advanced Tab --> 802.11n Mode --> Disabled

     

    This solved my problem. Please try it out and see if it fixes yours as well.

     

    Reference:  http://forums.microsoft.com/MSDN/ShowPost.aspx?PostID=1373474&SiteID=1&pageid=2

     

  • jpsloshua

    3 Posts

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    Posted May 28th, 2008 19:00

    I have exactly the same problem however my crackling sound is always present. I hear it from the computer speakers and from the headphones when they are plugged in.

     

    I contacted Dell support and we went through the process of updating the drivers and checking all the sound configuration with no success. The problem occurs with all programs and system sounds.

     

    Please someone help. Im a bit sad to pay 6 grand for a laptop with poor sound quality. 

  • esd safe

    1 Rookie

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    50 Posts

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    Posted September 9th, 2008 04:00

    I just tried disabling N mode on my M1730 with a Intel 4965ABGN wlan card and I have Vista and it did not help one bit.I still hear the cracking noise when ever I play any tracks.

     

    Any one with a possible answer?

     

    Ko

  • ils1

    25 Posts

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    Posted September 11th, 2008 07:00

    Try the same steps as jpsloshua posted but instead of disabling N, go to wireless mode and change value to option #4: 802.11b/g (don't use anything with a band).  Some people have disabled wifi-catcher in Dell Quickset with success in reducing or eliminating the cracking noise.