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kb.one

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16 years ago

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KO

kb.one

8 Posts

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122977

February 24th, 2005 19:00

latitude d610: noise in headphone

just received my bradnew d610 lappy yesterday... everything is fine, very fine with it. BBBUUUTTT:::
the line-out (headphone) is terribel. there is pretty much wine and noise (for exemple from touchpad and trackstick and harddisc)!!!! so i called the support... and i have to wait fo
is there somebody with the same prob?? (check your headphone please!)
  • ericctc

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    Posted February 26th, 2005 04:00

    I just got my D610 also. I'm having same problem. Does any one know how to resolve this issue? Thanks.

     

    Kb.one What did tech support said? Thanks.

    Message Edited by ericctc on 02-26-2005 12:56 AM

  • kb.one

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    Posted February 26th, 2005 05:00

    the technican said, comes in yesterday, that he have the same problem at his own lappy (?!!), but the phone support told always, that this problem is unknown and would be very easy to repair. so they come here monday and replace the motherboard, but i dont think that helps really. ive just a dark presentiment about that.
    so ericctc call immediately the support and make dell busy about that issue, like me.
    (and NO, this problem has nothing to do with the ac-adapter, guys!!!) 

    Message Edited by kb.one on 02-26-2005 07:13 AM

  • kb.one

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    Posted February 26th, 2005 09:00

    one question ericctc: do you have a ATI x300 like me or a integrated graphic chip? if you have the Intel Graphics Accelerator 900, we could excluse that the ATI chip make the noise.

    one quest more: do you have only hiss or both, hiss AND noise from touchpad and process activity on your headphone port???

    Message Edited by kb.one on 02-26-2005 07:16 AM

  • ericctc

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    Posted February 26th, 2005 13:00

    I have Pentium M 760, X300, SVGA+, Dell TrueMobile 1350 b/g, Dell TrueMobile bluetooth 350. When I use my track pad or pointing stick the nose gets louder. I don't think it is AC issue. I D610 was unplug from the AC still have same problem. Thanks
  • kb.one

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    Posted February 26th, 2005 21:00

    there is whine too at the headphone port or just noise from the touchpad?
    the whine issue is cause xp and sigmatel driver are uncompatibel. im sure the whine goes away if you run linux. so dell have to write a sigmatel driver for xp! but that stands out since 3 years, dear dell!!! (dell must sleep very well!!!, o.k. the sigmatel chip is also not constructet very well in relation to his powerfuel output.)
    and one new prob: after listening exactly in different modes, i noticed that the fan is always on. he works always on a medium level??? its that true??
    that could be a bios bug.
    and dont forget to make dell busy at monday for a wakeup!! pleaze
  • 656

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    Posted March 2nd, 2005 08:00

    Hi,
    I just received my beautiful d610 today. Everything is grr8 but i am also having the same issue of the headphone noise...and its getting real irritating...dell seriously need to address this issue pronto. does anyone have a fix for this? what does dell support have to say about this?
     
    Sid.
  • ericctc

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    Posted March 2nd, 2005 15:00

    They replace the motherboard and other stuff for some user, but it did not fix the poblem. I don't think there is a fix for the issue.
  • 645

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    Posted March 2nd, 2005 17:00

    I have a D810 and I HAVE THE SAME PROBLEM.... HELLO!!, anyone working about this issue at dell???
  • kb.one

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    Posted March 2nd, 2005 19:00

    see, its not dell, who work it out, they are just we

    someone else, who already rockd the support? what they said?

  • joacgghb

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    Posted March 15th, 2005 11:00

    I have the same hedphone-problems with my D610. The (German) Support said, the problem is known but not solved yet.

    In addition I have another problem. There is also a quite but unnerving noise if I add some USB-hardware. Anybody with the same problem?