Beach207

When you right click on the speaker icon and choose recording devices, what is listed and which device is selected as the default device?

If there is only one or two devices then it is usually pretty easy to tell which one is the integrated microphone but if there is several devices listed make sure that the correct one is set to default.

You can try reinstalling the sound driver; just to be sure that it isn't a corruption with the driver.  The IDT driver may be found from the following link.

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Also look in all the other possible audio programs installed on the system and make sure that the microphone is not being muted.

Other than that you may need to replace the webcam / microphone assembly.  Here is a link from the service manual

<ADMIN NOTE: Broken link has been removed from this post by Dell>

 

TB

Hi beach207!

was it working for you,

i am facing the exact problem with my N5010,

thanks!

Monro

Have you tried any of my suggestions and if so did any of them help?

Hi Terry!

My battery has collapsed so I have called the lab and ordered a new mic and battery as well.

I hope it will help,

I will keep you posted,

Thanks!

Thanks for the update,  please let me know how it turns out.

TB

hi. I'm having a similar problem, only it affects my speakers too. if I plug in a headset with a microphone everything works fine. any help appreciated.

johnsmith_Mobile

Right click the speaker icon on the task bar and choose recording devices.  What devices are listed and what is set as the default device?

TB