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bpaulk4398
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June 29th, 2005 15:00
Internal Error when starting Windows
I have Dell Dimension 4600 and Windows XP Professional Service Pack 2. When I start windows after the desktop appears and small pop up window says Internal error, error code: 0001.00000002 That is all it says. I have searched Microsoft support and can not find my particular error solution. If anyone can help me with this, I would greatly appreciate it. After I click on the pop up error screen and it goes away, I can use my computer just fine but I would really like to know why I am getting this error message. Thanks:
Bonnie:smileywink:
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bpaulk4398
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Posted June 29th, 2005 20:00
Hi and thank you for responding. I went to my event viewer and really don't know what I was really looking for. I found in Applications and under System warnings with a yellow triangle. Some of the names were Userenv, EnvtAgnt, IISADMIN, Ci, Application error, Event System, McLogEvent, ntbackup, Application Hang, MsiInstaller, and also Error with an x in the center of a little red circle. A few more names were, Service Control Manager, E100B, Windows Update Agent, Tcpip, W32Time, System error, Print, DCOM, fastfat, and that's about it.
I don't know if these are some type of spyware but I do run several spyware and adware programs on my computer all the time. I have AOL with McAfee everything.
Let me know if what I found will be helpfull or just silly me not knowing what I'm doing. lol

ejn63
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Posted June 29th, 2005 16:00
Most problems like this are caused by pre-existing malware (trojan/virus/spyware) issues.