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Susan500

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18 years ago

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Susan500

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6205

May 2nd, 2009 09:00

Inspiron 1501 - UNMOUNTABLE_BOOT_VOLUME

Start up process does not complete POST before it fails. The self diagnosis process suggests the following error message '2000-0142   O:Drive self test failed status bite = 79'. I am not a techie and should be grateful for any ideas about the cause of the problem, or suggestions about next steps to take. Thanks

  • ieee488

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    Posted May 2nd, 2009 10:00

    Basically it means your hard drive has died.

  • wildhogs3

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    Posted May 2nd, 2009 11:00

    Hello,

    A friend of mine had  the same problem.

    Try reinstalling the os. If that doesnt work then  you need new hard drive

    Austin

  • ejn63

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    Posted May 2nd, 2009 11:00

    Don't waste the time - the drive is toast.

     

  • ejn63

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    Posted May 2nd, 2009 11:00

    As noted, the hard drive is toast.  Replace it with any 2.5" 9.5 mm SATA notebook drive.

    If you have not backed it up and need to recover data, purcase a 2.5" USB SATA drive enclosure ($20 or less) and mount the drive in it.  Attach it to a working system to see what you can read - and copy the data to the working system's hard drive.

    If you did not get a Windows DVD with the system, you can order one:

     

    http://support.dell.com/support/topics/global.aspx/support/dellcare/en/backupcd_form?c=us&l=en&s=gen&redirect=1

    You might give serious consideration to purchasing a second replacement drive to mount in the case when you're done with the recovery to make backups - there are two types of hard drives;  those that have failed and those that will.