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I9200 WXGA+ Problems?
I ordered a 9200 WXGA+ and it should arrive some time this week. I have seen many messages about the sparkle issue with the WUXGA screens. Does anyone know if this also affects the XGA+? Also according to my online invoice the part # for the LCD is
W5410Module,Liquid Crystal Display, 17W+,Conexant Systems Inc.,EA0.010.01 9200,LG
Anyone have any experience with this display?
Thanks
(To racerboy - yes, but you have a different laptop - nemessis asked about the Inspiron 9200.) Anyway, I got my Inspiron 9200 with WXGA+ screen a few weeks ago and it is fine. Characters very crisp and clear, no sparkles anywhere that I can see. Screen very restful on the eyes, and I like the widescreen effect. I did notice a bit of light leakage when playing a DVD - this was improved when I changed the position of the screen somewhat. Initially I ordered this laptop with the WUXGA screen, but got scared off by all the negative comments, so changed my order. Anyway, you should be fine with the WXGA+ screen.
- Sir/MadamI am would like to inform you of a problem I had with one of your computers and the lengths I went to solve then; and finally why I had to return my system and am not considering going with another manufacturer.Before I tell my story let me say that I have been a loyal Dell client for a few years not having bought a Inspiron, 8000, 8200, 9200 (returned) Dimension 8300, XPS and two DJ's; all in the last few years.When it cane time to buy a new notebook I naturally decided to go with Dell and thought the 9200 would have the features I was looking for. I didn't bother to check the net to see the reviews, thinking that Dell would provide the quality and service that I have received from them in the past.When my I9200 arrived I was pretty excited until I turned it on, the monitor that I had paid an extra $200 for was the worst display I had ever seen on a notebook. Thinking it was the settings I tried what I knew and then decided to contact tech support, I explained the problem and they said they would get a new system out to me and I could use this one until the new one arrived. At this point I'm thinking "hey typical quality service from Dell" If there is a problem they fix it.I received my new computer just under a week later and the same problem occurred, at this point I started to look into the issue and read how the people with the W4554 UXGA screens were equally unhappy with what they received. I waited a few days and tried to see if it was a issue that I could live with. Unfortunately it wasn't and I decided to return the system.When I tried this I experienced the lack of tech knowledge that I assumed that a Dell CSR should have. They had no idea what an OEM was and could not understand how a I9200 WUXGA screen could be made by several manufacturers. Because of my research I discovered that there are some WUXGA Screens that have the Y4104 screens and the users of those seem very happy.To make a long story short I was given the run around by Customer Service and at one point was told I would have to pay to return the computer. Luckily for me and I suspect many of your customers there was some truly helpful people on the tech support side who understood my concerns and allowed the RMA to proceed.So here I am wanting to buy a new computer and if I could be guaranteed that this screen issue was resolved I would be happy with the 9200. If not I guess I will be forced to look elsewhere.As I've said I have been a loyal and dedicated Dell user who is looking for someone in your company to step up and solve this issue for me.No matter what you decide do your company a favor and have a look into this issue. Get a I9200, ensure it has the W4554 screen and see for yourself.
racerboy777
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Posted February 2nd, 2005 03:00