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snchris1

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15 years ago

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snchris1

14 Posts

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990

January 21st, 2012 07:00

help

ok so i was on my laptop and whent to windows experience index and i saw my processoe calculations went from7.3 down to 4.6....please how do i get it back up to how it should.....please help me i have windows 7 proffesional

  • DELL-Terry B

    6 Operator

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    3481 Posts

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    Posted January 25th, 2012 11:00

    Snchris1

    Without knowing the model of notebook and for that matter the GPU of the notebook it will be hard to say.  If I had to hazard a guess I would think that your notebook has Nvidia Optimus.  This is a technology that the notebook will switch between integrated graphics to discreet graphics depending on power usage.  It does this to save battery power.  Certainly if the notebook was running on AC power and Optimus was set to maximum performance, then the ac adapter was disconnected the discreet Nvidia GPU would be switched to the integrated Intel HD and that would certainly explain the difference in the Windows Experience Index.

    For more on Nvidia Optimus I posted a sticky in the following link.

    en.community.dell.com/.../19405027.aspx

    If you aren't sure that your notebook shiped with Optimus please reply back with the model of the system.

    Thanks

    TB