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zeke_mo

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zeke_mo

40 Posts

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May 30th, 2004 15:00

Fans and standby

Whenever I bring my 9100 out of standby with the power unplugged the fans will spin and full speed even if the system temperature is very low. Is this some feature that I am unaware of? This wouldn't be a problem for me but it also makes windows hang up and freeze at the shut down screen. Any help would be great. Thank you.
  • zeke_mo

    40 Posts

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    Posted May 30th, 2004 21:00

    When I got the computer it came with the A02, would re-installing them fix it?

    Message Edited by zeke_mo on 05-30-2004 05:17 PM

  • amaretto

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    Posted May 30th, 2004 21:00

    Update your BIOS to the most recent version (A02, I think).  A lot of issues with the 9100 have been fixed by the bios revision
  • johnallg

    2 Intern

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    7280 Posts

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    Posted May 31st, 2004 03:00

    Try hitting Fn+Z together when the fans run wild and the air is cool.  If it stops them, there is a bug in the BIOS.
  • david_urgent

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    Posted May 31st, 2004 16:00

    This seems to be a BIOS bug in A02. My system came with A01, and flashing to A02 caused the fans to peg coming out of suspend. I8kfanGUI indicates that the system temps are being seen as 86C(!!!).

    Reflashing back to A01 solves this.
  • johnallg

    2 Intern

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    7280 Posts

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    Posted June 2nd, 2004 03:00

    Moderator - time to report this to the engineers!
  • 1492

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    Posted June 3rd, 2004 22:00

    I had the same problems after flashing to A02 BIOS.  I reverted to A01 BIOS but then installed the latest Intel Moble Chipset drivers.  I haven't flashed back to the A02 BIOS after updating the chipset drivers.  Does anyone think it was a BIOS/chipset driver issue?  That is, do you think it's safe (now that I've upgrade the mobile chipset) to reflash to A02?

    Best,

    Scotty

  • 1492

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    Posted August 27th, 2004 13:00

    About the 9100 fans and standby...

    Found two items those of you who like me are having problems.

    First, if the fans stay on when in standby, try unchecking the wake up box on the USB mouse control panel.

    Next, when the fans start at high speed after standby, try fn+z .. This will re-set the fan temp control. I found also that when the fans came on at high, the system slowed considerably. Not sure what the ultimate fix may be, however the fn+z works well for me until Dell finds the resolution.

     

  • 1492

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    Posted October 6th, 2004 02:00

    Thank you for your posts, I thought I was the only one until I finally stumbled on to this post!

    I am having the same issue with BIOS A03.  And I think it might be after the PC enters hybernation more so than simply standby.  Not sure, as it doesn't do it every time, but has done it off and on since I took it out of the box, fresh with no added software.  I called support, but maybe I couldn't speak clear enough, they only took me through the diagnostics, and said everything works fine.  Maybe someone else can explain the issue better than I and have someone understand them.  As for now, I use the "Fn Z" trick as well.  Thank you for the insight on that, up until now I was having to restart.  How do you contact engineering directly on this?

     

     

     

     

     

  • zeke_mo

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    Posted October 6th, 2004 03:00

    I havent called them but I'm sure they know its a problem
  • 933

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    Posted October 7th, 2004 12:00

    About making yourself clear to the support reps....No that's a challenge. They simply do not seem to listen! Not the Dell of years past!

    The techs I speak with more often than not, seem to have little if any experience. Several times I've been told to "call Microsoft"... at a fee!!

    NO solution.