Hey,

I have a similar issue, my battery only lasts 3 hours max...usually more like 2 with no heavy apps running, power mode on balanced etc...

Do you know how long yours actually lasts?

Hi guys,

I have also been having the same problem. I got my mid-tier 9530 XPS about a month ago (August 2014), even brand new the battery lasts like you guys have said. 2.5hrs or 3 if I'm lucky, but it varies even down to <2hrs at "100%" charge...

I have everything turn on to maximize battery settings. I've also turned off as power using processes from the touch screen to the back light keyboard, running at 0% brightness... Still very inconsistent charge...

The 9530 XPS battery is definitely not holding a consistent charge. Dell's flagship model is the XPS, and it competes with a MacBook Pro (Which has 10+ hrs battery life) so you think it would be a lot better.

Also what are you guys going to do about it? I'm not sure what to do?

I spoke to Support about it again, and this time the guy was impolite and unhelpful, in contrast to the time before where the guy was a legend...anywho, after a lot of back and forth it turns out that the smaller capacity battery in the mid tier model will only give you 2.5 hrs...this is "typical" and expected apparently.

I said in no uncertain way that it is absolutely unacceptable for Dell to state that the battery lasts for 'up to' 10 hours when most of the time this particular model won't last for a quarter of that. I demanded a refund which they will honour, but I have absolutely no time to switch laptops in the near future...so I'm stuck with this.

If a Dell rep does ever read this...this practise is not on. Putting 'up to' in front of a number does not absolve you when performance falls short. You are falsely setting an expectation that is significantly outside the realms of reality and it has drastically shifted my view of Dell products to the point of which I will now advise people against purchasing these laptops.

I have done some research in to it, and you can get the higher capacity battery in the top tier model and replace it...it costs about £135, so it might be worth going down that route...it should up the time to around 6 hours.

Still no answer to this? I am having the same issue with my XPS 15 touch. Charged overnight this morning said 98% 3 hours remaining. Then at one point it said six and immediately after dropped to 4. This is with light web browsing.

Fully agree with the previous submission. I am only getting between 2.5 and 3 hours of battery life with my recently purchased XPS 15 (9530, Late 2013). It is unfortunate Dell indicates this laptop may get up to 10 hours on a charge and yet I can not get through a morning meeting without plugging in. A seven hour difference between the suggested and actual battery life is extremely misleading.

I have the same experience. Less than a year old XPS 15, loaded. After all night charge, within 30 minutes of usage, it will state about 80% (2 1/2 hrs) of battery left. This is terrible battery life for a unit of this caliber.

I ended up getting a Macbook Pro 15 instead and it's about 1000x better. Just going to stick with apple laptops in future.