
UNSOLVED
Dell Webcam Central
I bought an Inspiron 15 last week. Great laptop. It came with an integrated 1.3 megapixel webcam, managed by a program called "Dell Webcam Central".
Program worked perfectly OK, until I downloaded an update from Windows Update, labeled as "important", which is new drivers for the webcam.
These new drivers doesnt affect the camera performace, it works perfectly with MSN messanger, but, Dell Webcam Central says there's no webcam attached to the computer?
I had to remove those drivers, and remove the Dell Webcam software copletely, then download drivers from Dell, and reinstall the webcam suite, problem solved.
Thing is, Windows Update is prompting me to download those drivers again, labeling them as an important update. Of course I don't want to go tru all that problem again.
If I accept that update again, is there a way to "re-attach" the webcam to the Dell software, without having to uninstall and reinstall everything again? Thanks a lot in advance. :emotion-1:
Responses (8)
Solutions (0)
Creative website isn't helpful, and Dell offers the same driver over and over, which won't solve the issue either.
Found a post in another thread where they suggest getting ManyCams 2.4, and it is a great replacement for this Dell faulty software, it even has a lot more of features. Thanks for your help anyway.
I have the same problem with new Inspiron 1545. Webcam Central does not think camera is attached. The Dell Video Chat software does turn on the camera. It is a Webcam Central issue, not an equipment issue. It worked one time, then it didn't work. Then later it worked again and now this morning it is not working again ("Please plug in supported webcam"). I have Vista 64 bit. There is a real software and/or driver issue.
Raquelt981
2 Posts
943
1
Posted May 28th, 2010 20:00
I have a dell Inspiron 1525 I need a download for Dell Webcam Central. Mine didn't come with one. :( Please can someone give me a download to Dell Webcam Central?
I have a dell Inspiron 1525 I need a download for Dell Webcam Central. Mine didn't come with one. :( Please can someone give me a download to Dell Webcam Central?
Go HERE and register. I wold recommend you download all the files that are there to a CD to save as you only have a limited number of times to download them.
Inspiron 1564 user with integrated camera issue here :\
BIOS A08, Windows 7 Home Premium, all relevant drivers & OS patched.
1) Device Manager "sees" the camera, but no graphics app (Paint.NET etc) will "see" it to import an image from.
2) Webcam Central loads/starts - but the main video window only updates every few seconds (if at all) - the video is NOT set to time lapse,
but I've tried enabling/disabling time lapse anyway - to no avail.3) Webcam Central "preview windows" (effects etc) all work at the RIGHT speed - regardless of the main window
4) Skype works with the camera fine, and when running, all the WebCam central overlays WORK.
It's ONLY WebCam central itself (running standalone) which fails.
I've tried uninstalling/reinstalling the driver - no change. I suspect the app, not the driver, as Skype works, and the overlays work in other apps - just not WCC itself!
WebCam central version is 1.40.29 (click ?, Update)
SOLVED (for me anyway!)
Try the following :
A) Create a NEW user account (call it tempcam or something)
B) Login as that new account, and start Dell Webcam Central - see if it behaves
C) You MAY received a prompt regarding "ffdshow" when Dell Webcam Central starts (if you have ffdshow installed) - select NOT to use it
D) Hopefully the cam works
E) Logout and delete the tempcam account
Now UNINSTALL ffdshow (Control Panel > Programs And Features) - reboot, and try Webcam Central as your own account - hopefully it should work now.
NOTE : If ffdshow was/is required by a/nother software, you may experience problems with that software. I use multiple multimedia converters and that's probably where it came from.

Davet50
6 Operator
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14442 Posts
943
0
Posted May 9th, 2009 07:00
If the update messes up the camera I would not install it. I get it my self and have just been ingnoring it for that particular reason.
while most of the windows updates with vista are ok as always some are not. Since this is an important update and not a critical one you can ingnore this or go to the creative web site or the Dell site and see if there are any updates there.