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chuckdaginger

updated

13 years ago

0

20963

November 19th, 2013 05:00

Dell 1545 not booting past loading screen

Hi all. I have a Dell 1545 laptop that is driving me insane. It was originally running windows vista and I tried to install a clean copy of windows 7 over it as vista is rubbish. The disc drive was not working so I removed the hard drive, plugged itinto my HP desktop and iinstalled it from there. Then when I put the hard drive back into the laptop, it will boot from the hard drive saying "starting windows" then black screen and kick me back to load up saying launch windows normally or repair. Both these options do nothing apart from black screening and going round in a loop. I have tried 2 different hard drives and even tried a clean copy of vista in case it just didn't like windows 7. (32 or 64 bit) I have tried formatting the hard drives, using windows OS discs and usb bootable flash drives and nothing has worked. I've even tried the dark side and tried mountain lion but that didn't work either. I have tried changing the boot options with F2 AND F12 and this does nothing either. Also before anyone says if, F8 with repair your computer, or safe mode are not working either. I'm completely out of ideas and need help as from where I can see, there is no other path to take. Thanks for help in advance. 

  • Senthil S

    6 Operator

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    Posted November 19th, 2013 05:00

    Hi chuckdaginger,

    Please let me know if you tried to install the operating system using the flash drive in Inspiron 1545? Also run the hardware diagnostics, follow the steps below.

    Shut down the computer and then press the Fn + power this will initiate the hardware diagnostics. Let us know if there is any error code listed.


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  • 356

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    Posted November 19th, 2013 06:00

    I have tried both from disc and a usb drive. Fn and power button has said I have error code 0152, msg: error code 2000-0152. Hope this helps

  • 356

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    Posted November 19th, 2013 06:00

    Judt to update, I had a disc in the drive at the time of the above scan which gave me that error code I have now disconnected it and scanned again, it is now saying no problems were found. Just tried another boot and still crashed. 

  • Senthil S

    6 Operator

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    Posted November 19th, 2013 07:00

    Hi chuckdaginger,

    Try removing one memory module and swap the memory modules on both slots (One memory at a time) and check if the issue persists.

    To remove and reseat the memory referring to the user manual in the link below

    http://dell.to/17xTZkS

    In this link punch in the system service tag or express service code and you can access the user manual, once the memory is reseated check if the issue persists.

    Let me know about the progress.


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  • craigmc1

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    Posted November 19th, 2013 07:00

    Sorry buddy, I'm not the guy with the answers to your problem,I'm the guy with the same or similar problem and I see none of the chiefs have got back to you,IT MAY BE THE TYPE OF QUESTION WE ASK DOES NOT HAVE A HAPPY ENDING (sorry caps on) and they don't like to say your machine is dead.

    They don't seem to like saying your Dell machine has broken,if they dont have a good answer it seems to me they just leave you to stew,for me anyway.

    Hope I'm wrong and they provide a solution to your problem,it may help me too. 

  • 356

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    Posted November 19th, 2013 08:00

    Hi guys. Have tried swapping my 2 x 2gb pc6400 sticks of ram over, 1 stick at a time. Laptop is recognising the memory has changed but is still having no effect on the boot problem.

  • Senthil S

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    Posted November 20th, 2013 07:00

    Hi chuckdaginger,

    Thanks for the update this seems to be an issue with the motherboard, please consider replacing it. You can contact the spare parts department on on 800-372-3355(U.S.customers only) In case you are from different region please let me know.


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  • 356

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    Posted November 20th, 2013 09:00

    I wondered if it was the motherboard, however,but I plug in my hard drive from my HP laptop, apart from the graphics display being out of sync, it boots up fine. That's running the same version of Windows too. 

  • Senthil S

    6 Operator

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    2547 Posts

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    Posted November 22nd, 2013 09:00

    Hi chuckdaginger,

    We have tried most of the steps and seem to have not found the solution. Please see a local technician regarding this. Do let us know about the outcome.


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