‎Can't d/l updated driver | DELL Technologies

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royzo

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16 years ago

royzo

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January 8th, 2011 11:00

Can't d/l updated driver

Hello,

Hope I'm in the right place.

I can't download driver from dell site. When I check more then one download It prompt me that I must use there d/l manager.

After d/l it and run, I get a message that I don't have any driver selected in my list (even though in the dell site I see "4 updates selected").

Any body know why is it?

Thanks.

P
PudgyOne
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Posted January 8th, 2011 12:00
royzo,

Try reading How to by-pass the Dell Download Manager and use Internet Explorer to download the drivers, in your browser.

Rick
R
royzo
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Posted January 8th, 2011 12:00
Hi Rick,

Thanks but I don't think its the answer. The way describe there is good for d/l one file at a time (I already did so for one importent update) but when you need to d/l all updates (about 20 I think) It make you use the dell d/l which have this bug.

I didn't find any place to contact dell support for this kind of problem, Looks like they don't really wants to hear from me :(

I you think about another solution - Ill be glad to hear about it.

Thanks in advanced,

Roy.
P
PudgyOne
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Posted January 8th, 2011 13:00
Roy,

There is a feedback button at the bottom of the download page. Click on it to report.

Rick
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kirkd
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Posted January 8th, 2011 20:00
The download manager is problematic, and you SHOULD NOT USE IT. First, you need to delete all cookies associated with Dell. Then you can download each driver you need individually without using the manager.
R
royzo
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Posted January 9th, 2011 00:00
Hi all,

Thank for the answers.

I manage to d/l with the dell software in another pc.

I also sent them feedback about it.

Thanks.