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jimd18ge

updated

16 years ago

J

jimd18ge

23 Posts

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21871

December 29th, 2010 17:00

Cannot download R171786 Sigmatel driver from Dell site.

I've never had a problem in the past downloading drivers from Dell's website but whenever I try to download this particular file I get an error message that reads:

 

Session data is corrupt.  Please go to Drivers and Downloads to select the file(s) again. - R171786.exe.

Has anyone run into this problem before and is there a way to get this driver?  I have a laptop with little audio after upgrading to Win 7.

Thanks,

Jim

  • Jim Coates

    6 Operator

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    Posted December 29th, 2010 19:00

    That driver has been unavailable for months. I have asked the moderators to remove it as the default but nothing so far. In the meanwhile the workaround is to use an older version as described in section 4 of the Audio Driver Facts FAQ.

    Section 8 might be useful.

  • jimd18ge

    23 Posts

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    Posted December 30th, 2010 11:00

    Jim,

     

    Thanks for the response.  I will take a look at the link you provided.

     

    Jim

  • jimd18ge

    23 Posts

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    Posted December 30th, 2010 16:00

    Jim

    I was able to download and install an earlier version of the driver and that restored the audio.  Very much appreciate your suggestion as it worked like a charm.

    Thanks!