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rmj81

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18 years ago

R

rmj81

7 Posts

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1303

February 15th, 2009 21:00

BLUE SCREEN/Why can't I e-mail Tech Support?

For the second time in two days, I got another blue screen on my Studio 1535.That's the third time this month. In the last few minutes, I've been trying to e-mail tech support with the error message, but whenever I try, I get another error message from the web site.

So, for now, I'm gonna post the error message here in hopes that someone from Dell will see it.

BCCode:    3b
  BCP1:    00000000C0000005
  BCP2:    FFFFF80001D8B8BF
  BCP3:    FFFFFA6015DF5120
  BCP4:    0000000000000000
  OS Version:    6_0_6001
  Service Pack:    1_0
  Product:    768_1

If anybody can make some sense out of that, PLEASE let me know.

I've gotten blue screens ever since I took this thing out of the box in November and I haven't gotten ANYWHERE with Tech Support. If I can't get this solved once and for all, I'm gonna have to get a new PC or MAC. That's $900 wasted. So, PLEASE help me.