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Blank Screen on my 9100
I cant get my new Inspiron 9100 display to work apart from safemode and vga, but if i change the resolution the screen turns off. It works fine with an external monitor and through my tv. any ideas? p.s. for you Dell bods - arent you supposed to check that your outgoing equipment works
before you ship it? I notice there has been no problem taking my money efficiently.
- since you can get into safe mode and not regular mode, it's likely to be just a software issue (driver problem). Maybe in regular mode the display is set to something outside of what the monitor can actually handle whereas in safemode it uses a simple standard setting. In safe mode, go into you device manager, and delete the display adapters. Reboot and windows will automatically install a default adapter which should get you by until you can get to the support.dell.com website to download the latest video driver.
Denisoftus
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Posted March 12th, 2005 16:00
I have done exactly you said. But nothing of dell.support drivers haven't work yet. I tried all the drivers that I found on support.dell site, result the same - black screen. This laptop works only in VGA mode (when Video Controller VGA Compatible is installed). Do you have any other ideas?Thank you.Best Regards, Denalthough it may not completely fix the issue, doesn't hurt to try: the latest version of the BIOS is 06, maybe i misread or you typed your post wrong, but i didn't see A6 there. Here's the link since you're looking at this: http://support.dell.com/support/downloads/format.aspx?c=us&cs=19&l=en&s=dhs&SystemID=INS_PNT_P4_9100&os=WW1&osl=en&deviceid=5017&devlib=1&category=0&releaseid=R95766
(system BIOS, not video card BIOS is what i meant above)
If you didn't update the BIOS for the video card, that might be another thing to try along with the latest video card driver. If you've already got the latest of all three, then i'm stumped for the moment.
Denisoftus
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Posted March 12th, 2005 21:00
I mean I have system bios verion A02 and I don't wannt change it. I have the lastest version of VBIOS, I checked it. I tried thrid-party drivers as well so they haven't work at all as I aspected. But I have no idea what's happening. At the beginning I use reinstallation CD with XP SP2 to make clean instalation on preformated HDD. I didn't have original drive CD from DELL. I installed NETWORK card driver. I found on the Dell support website drive for ATI Radeon 9700 (Inspiron 9100) v. A04 (the lastest), then I wnet black screen. I tried to fix the problem and found previos version of the driver A03. Then I installed it. And all worked! I got native resolution (very small letters as I may say). And I was happy. But after rebooting I got black screen agian and never got normal resolution later. So I can't figure out what I did to install it. I can't explain why the driver has worked only once. And it is not about system bios I think.Can I do something else to fix it???Thanks- I think I have accidentally worked out what the problem is. I spoke at length with tech support during which time he got me to pop the cover trim off that has the power button and volume controls. We also did a load of reloading, reconnecting graphics card etc. nothing worked.When I got home from work i realised that I hadnt put the strip back on quite right so i popped it off again - while the machine was powered up - and hey presto the screen came on.I think that the button that depresses when you close the lid is not engaging properly thus with the strip in place the computer thinks it is in standby mode.
Denisoftus
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Posted March 14th, 2005 19:00
It's amazing!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! You are genius!!!!! How that thing might have such dramatical result!!!! It's pity that DELL guys don't know that and couldn't help anyone! Thank's GOD you fixed it.
Thank you VERY much!!!!!!!!!!
Message Edited by Denisoftus on 03-14-2005 03:35 PM
Denisoftus
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Posted March 11th, 2005 16:00