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Tim_Or

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Tim_Or

6 Posts

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April 18th, 2003 16:00

8500 SCREEN BURN!!!

I got my laptop a week ago (7 days).  I use it M-F.  I have a screen saver after 15 minutes.  I have VERY BAD SCREEN BURN!  I can see the outline of my Outlook and IE windows in XP and the same outlines in RH8.  Is this normal?  Can I fix it? What do I need to do?

 

Tim

 

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    Posted April 18th, 2003 17:00

    Laptop screens should not burn in images.  I have never see one do it beyond a few seconds.

    However you SHOULD set your computer to turn off the screen instead of activating a screen saver.  This will preserve the life of your backlight as well as allow for a cooler idle.

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    Posted April 18th, 2003 18:00

    what screen you use ?

    WXGA? WSXGA? WUXGA?

  • EngineNoO9

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    Posted April 18th, 2003 18:00

    LCD's I believe are like impossible to get screen burn because of the way they work...
  • ryri

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    Posted April 18th, 2003 19:00

    it sounds like the modulators that control the current flow which in turn control the properties of the crystals aren't working properly, leaving your LCD with a memory.

    It shouldn't work that way- sounds like the fab plant produced a bad sheet. Of course, now you have to consider if it's worth replacing.

  • Tim_Or

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    Posted April 18th, 2003 19:00

    After talking to dell for an hour, and spending an hour at the dentist...it's was gone.  Now after slight use, it's coming back...Ideas anyone?

     

    Tim

     

  • Tim_Or

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    Posted April 18th, 2003 19:00

    Wuxga Screen.  I am certainly not a novice.  I have never seen this happen like this before in a laptop.  Windows close, images stay. 
  • MooseMaster

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    Posted April 18th, 2003 19:00

    My UltraSharp on my I8200 has a screen burn around the entire edge of the screen from my maximized IE windows being open the majority of the time, as well. I just didn't really care that much and don't want to send it in to Dell Repair because two of my friends and my brother both sent in Dell laptops for repair (real reliable, eh?) and all three of them were sent back units with specs that didn't match their original or hard drives that failed soon after. One got back an XGA screen in his Inspiron when he originally had an UltraSharp like mine that got burnt out. So I'm not too keen on sending my laptop in to fix a few issues that I can live with.

    Message Edited by MooseMaster on 04-18-2003 03:40 PM

  • EngineNoO9

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    Posted April 18th, 2003 23:00

    I personally sure as heck would...
  • Tim_Or

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    Posted April 19th, 2003 04:00

    Overseas dell support is really really bad.  They did not even understand what screen burn is.  Well, I ordered a new unit, EXACTLY like the other one.  If it happens to the new one, i'll switch to Toshiba.  Anyway, I'll call and get an RA before my 30 days runs out. 

     

    tim

     

  • DeathRider

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    Posted April 19th, 2003 07:00



    @MooseMaster wrote:
    My UltraSharp on my I8200 has a screen burn around the entire edge of the screen from my maximized IE windows being open the majority of the time, as well. I just didn't really care that much and don't want to send it in to Dell Repair because two of my friends and my brother both sent in Dell laptops for repair (real reliable, eh?) and all three of them were sent back units with specs that didn't match their original or hard drives that failed soon after. One got back an XGA screen in his Inspiron when he originally had an UltraSharp like mine that got burnt out. So I'm not too keen on sending my laptop in to fix a few issues that I can live with.

    Message Edited by MooseMaster on 04-18-2003 03:40 PM





    I thought with RTD (Return to Depot), you are supposed to remove the battery, mediabay, harddrive, and memory before sending it in. At least in the States, I'm pretty sure you can upgrade your RTD warranty to onsite anytime during the life of your warranty.