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JDookie

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JDookie

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April 1st, 2007 02:00

XPS 410 - Issue after resuming from Sleep mode

I like to put my XPS 410 into "Sleep" mode vs. leaving it on because I'd rather not have the fans collecting up unnecessary dust, and would also rather not shut it down completely so I don't have to wait for it to boot up and all.
 
Anyway, I just received my 410 a few days ago, and put it in Sleep mode for the first time last night. When I got up this morning the first thing I did was hit the power button as I passed the computer to let it resume.
 
After it was back to normal operation, I tried to get online, and couldn't. I checked in the Network and Sharing Center, and it found my home network, but couldn't connect to the internet.
 
At first I thought it was a glitch with my networking hardware, so I rebooted both my router and modem, but this did nothing.
 
After checking a few settings, and getting quite frustrated, I just decided to restart the computer and see if that made a difference. After a fresh restart I tried to get back online, and everything was back to normal, fast as lightning.
 
Again, thinking it was just a glitch I went ahead and put the computer back in sleep mode to test it out. After about an hour or so, I came back and found the same problem all over again, no internet.
 
I contacted Dell Tech Support and they had me turn off the Hybrid Sleep, and Hibernate features, but this didn't change anything. It sitll does it.
 
Any ideas?? What's going on where it won't connect to the internet after being resumed out of sleep mode?
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    Posted April 1st, 2007 10:00

    My problem was not the same as yours but similar.  When I wold boot up my computer I experienced the same symptoms you describe.  Not eveytime but 1 out of 3 boots for sure.  Since I updated to the latest bios I've had no problems.  It's only been a couple days so I'm keeping my fingers crossed.  I'm using Bios 2.3.1.
  • JDookie

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    Posted April 1st, 2007 14:00

    Yeah, I'm using that BIOS too.
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    Posted April 1st, 2007 15:00

    Hmmmm, sorry I'm at a loss.  Is it possible to reinstall the chipset without a format as your nic card is integrated.


    Message Edited by Uncle Ripper on 04-01-2007 12:14 PM
  • tms99

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    Posted April 19th, 2007 04:00

    I have the 410 too.  Everytime I wake mine up from sleep, it takes 30-60 seconds to reconnect to the internet.....yours isn't connecting at all??
     
    TMS
     
     
  • azbruno

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    Posted April 19th, 2007 13:00

    Check the system event log. Maybe some service is timing out.

    -Bruno
  • tphillips63

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    Posted April 22nd, 2007 14:00

    for what its worth my 710 does the same thing and after 3 or 4 sleep wake cycles I have to reboot because the system is no longer stable or is very slow.
    My little mac book goes to sleep when ever I'm done with it by cosing the lid, sometimes many times a day and I cannot remember the last time I restarted it.
    Even my Dell windows notebooks are not as reliable in going to sleep and waking up so I think its mostly windows.
  • jbenimon

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    Posted April 22nd, 2007 14:00

    im having the same issue. Every time i come out of sleep mode. My internet has to boot up for 30-60 seconds. This just started over the past month. 8(
  • jbenimon

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    Posted April 22nd, 2007 15:00

    well i went into device manager under my nic card. Went to properties on my nic card and went to power management. Then i unchecked allow the this computer to turn off device to save power. I'll let you know if it works.