UNSOLVED

mskaines

updated

20 years ago

M

mskaines

3 Posts

0

8157

March 18th, 2007 04:00

usb not recognized

Have a Dell E310 that wont recognize my LFG flash drive, evn though the drive works on several other computers.  Also my Dell recognizes other usb devices, even other jump drives, just not the one I need it to.  Any help would be appreciated
  • PETER345

    1 Rookie

    •

    5796 Posts

    323

    0

    Posted March 18th, 2007 18:00

    Normally, when having odd USB problems a good place to start is to delete (uninstall) all of the USB controller and let Windows redetect (right click in the device manager window and select "Scan for hardware changes".

    Peter
  • 323

    0

    Posted March 18th, 2007 21:00

    Are you using the USB ports on the front? Try one of the ports on the back. I have had issues with some devices using the front USB ports. (I don't know if they share a port or bus or whatever)
  • mskaines

    3 Posts

    323

    0

    Posted March 19th, 2007 12:00

    I understand that I have to delete all the usb devices and turn off (let sit 30 minutes) and fire it back up and let it "relearn" everything.  But it seems that everytime I try I uninstall something that controls my mouse/keyborad and the system locks.  There are no connections to plug in a PS2 mouse/keyboard, so how do I get around uninstalling everything when I have to uninstall the mouse and keyboard?
  • PETER345

    1 Rookie

    •

    5796 Posts

    323

    0

    Posted March 19th, 2007 13:00

    Yes, that is a problem. I just tried it on my 9100 with USB only keyboard and mouse.

    When I deleted one of the controllers, my keyboard and mouse stopped working.

    What I did is this:

    I have WinVNC (free remote control program ... very useful) running on that machine, so I could finish deleting the devices from another machine. If you have this option, you can right click in Device Manager and "Scan for hardware changes" right away (without rebooting). The devices come back, including the mouse and keyboard.

    I also have the power button programmed to power off the machine. That is useful when the keyboard/mouse have a problem. I can always shut the machine down in an order fashion (as long as no program needs input to shut down).

    You can also move your mouse to last working USB port. When you delete that USB controller, you will need to press the power button to shut down the machine.

    Having a PS/2 port does have it's advantages. I wish I ordered the $10 option for my machine.

    Peter
  • mskaines

    3 Posts

    323

    0

    Posted April 22nd, 2007 18:00

    Peter
     
    I installed TightVNC and remotely removed USB controllers and root hub, but to no avail.  The problem has "expanded" and now no USB drives are recognized.  I get the prompt to install drivers though none should be needed.  I saw on another forum a similiar problem that said MS had a hotfix for the Enhanced USB that might fix the rpoblem, but I am unable to locate the hotfix.