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FREAKNASTY8297

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22 years ago

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2196

December 10th, 2004 00:00

usb 2.0 help on dimension 4600

hi. i just reinstalled windows xp on my dimension 4600, and i cant get it to use usb 2.0. does the dimension 4600 support it? i got it last year for christmas. i just purchased a creative zen touch mp3 player, and it will not use usb 2.0, it will revert to 1.1 i installed the chipset drivers, and still nothing. i tried deleting all the drivers then rebooting, but to no avail. i have xp home service pack 2, so i cant use the spi usb thing. any ideas?.
  • .blackjack

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    Posted December 10th, 2004 05:00

    Have you checked your "Device Manager" for any dings?
    Right-click on "My Computer" then go to Properties/Hardware/DeviceManager
    Under "View" check "Show Hidden Devices" ... look for any problems.
     
    Also, run msinfo32 and check "USB" and "Problem Devices" for any issues.
     
    -- 
    blackjack
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    Posted December 10th, 2004 09:00

    the only thing i am missing is my modem driver and the ntport library driver, under non plug and play devices.. it was hiddne, but now it has a question mark. does my computer even support usb 2.0?
  • ejn63

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    Posted December 10th, 2004 09:00

    Yes, the 4600 supports USB 2.0. Did you install the chipset drivers, and SP1 or SP2, and all subsequent Windows updates?
  • 314

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    Posted December 10th, 2004 20:00

    i did.
  • .blackjack

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    Posted December 11th, 2004 01:00

    Do you have a USB 2.0 high-speed memory stick to try in the pc's
    USB connectors? Any other USB 2.0 devices?

    -- 
    blackjack

  • .blackjack

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    Posted December 11th, 2004 03:00

    Just a followup thought ...
     
    Is it possible that SP2 could be causing the problem?
    Do you have XP SP1 to install and test USB 2.0 with?
     
    -- 
    blackjack