Since you haven't really provided enough information here to give anyone anything to go on, we'll assume you're merely venting. The fact of the matter is, we've all had to go through the troubleshooting process at one time or another. You wait your turn on the phone, you jump through the hoops, and hopefully, you'll wind up with a resolution. That's the way the game is played, and it doesn't necessarily get any easier with another brand of system.

If your system won't boot, either through normal startup or to a boot disk, you can either try offering a bit more in the way of technical information (system model and OS would be nice, for starters) here, or you can copy this over to Customer Care - General, where it belongs, at least in its current form and content.

Hmm I totally agree with Goonboy, spend less time telling us how bad tech support is and get to the problem. As for trying to fix a computer over the phone, I give any support person props for doing it, because its hard. Its much easier online because you have screenshots you can show etc...Try telling us the problem IE system model, when this started, what you did before this happend, what hardware is new that you added, what bios changes, what time you opened the cd rom, any information will help.


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Microsoft Knowledge Base
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Questions: snowboarderguy18@hotmail.com

Note: Due to the fact the the email feature does not work, its hard to keep track of who replied to me so email me if you still have questions.