UNSOLVED
Shutdown Errors
Can someone help please!!
I am running W98se but all too frequently when I shutdown the system either goes into a 'blue screen' error message, the computer restarts or it simply hangs at the 'Windows is shutting down' screen.
These don't happen in any particular order or after running any particular applications.
I have downloaded the fix from the Microsoft site but that doesn't seem to help.
I know that i can troubleshoot it by closing all applications running in the background, but I can't remember which ones I must leave open.
It seems to have got worse after I loaded on MS Flight Sim 2000.
I have tried uninstalling and then re installing this but to no effect. Does anyone have any problems with FS2k?
Any ideas please.
I am running W98se but all too frequently when I shutdown the system either goes into a 'blue screen' error message, the computer restarts or it simply hangs at the 'Windows is shutting down' screen.
These don't happen in any particular order or after running any particular applications.
I have downloaded the fix from the Microsoft site but that doesn't seem to help.
I know that i can troubleshoot it by closing all applications running in the background, but I can't remember which ones I must leave open.
It seems to have got worse after I loaded on MS Flight Sim 2000.
I have tried uninstalling and then re installing this but to no effect. Does anyone have any problems with FS2k?
Any ideas please.
326
0
Posted June 6th, 2001 12:00
There are two shutdown patches for 98 from Micro$oft.
Make sure your drivers are only from Dell's file library.
I installed drivers from Nvidia's site and they caused shutdown problems with me. Installed the updated drivers from Dell's file library and the problem was less frequent.
Flash your bios from Dell's file library. There was a shutdown fix in one of the past bios'. I think it was AO5.
Hope this helps.
4100 800MHz
512RAM
98SE
SBLV
GeForce2GTS
ADA885
Subaru Impreza WRX Turbo
326
0
Posted June 6th, 2001 14:00
Thanks for the advice.
I'm a bit of a novice when it comes to jargon and the like.
What is this 'flash your Bios' you are on about.
When I looked on the Dell file library under bios updates it came up with about 9. Each one seems to be an update of the preceding one. Should I just go for the latest version by date or the highest AO number?
The A05 shutdown fix just spoke about a USB keyboard. I don't have one of these, just a bog standard 9 pin.
326
0
Posted June 7th, 2001 02:00
You can download the latest one as it has all the fixes of the previous ones. You have to inzip it to a floppy and boot from the floppy to flash the bios. Probably best to flash your bios while being instructed my a Dell tech on the phone. It made it much easier for me when I first did it.
Goonboy
2 Intern
•
2433 Posts
326
0
Posted June 6th, 2001 10:00
I had no problems with FlightSim 2k on mine, under Win98SE - the best I can suggest for that is to make sure you have everything except systray and Explorer closed down prior to attempting the install, including Anti Virus progs., and firewalls. Zone Alarm (and other manufacturers) frequently claim that leaving the firewall running won't interfere with installs - I remain unconvinced, and shut everything down.
You might try looking here for some help resolving the shutdown issue. This site has helped a number of folks with problems like that.
For the most part, you should leave System Tray running in Startup when troubleshooting - that's all I see in my list that I wouldn't uncheck. The rest (Power Management, scanreg, etc.,) are pretty much fair game.