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jwmtex

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19 years ago

J

jwmtex

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June 12th, 2007 01:00

product key code

Some time ago I made a floppy disk with important information (to me) and now when I put it in the drive it ask for my product key code. When I input the code it tells me it is the wrong one. It's the same machine I got from Dell with the same XP software pkg. I did intstall the SP2 fixes on it. Does any one know what I should do? Is there a way to go around this key code problem. Dell is telling my I've got a pirated copy of XP but it is the same one i've always had. Can the SP2 upgrade cause this problem? If so, how can I get it to accept my key code? Thanks James
  • LahTera

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    Posted June 12th, 2007 01:00

    This sounds more like you have a password on your floppy.  The Windows XP Product Key Code is located on a label somewhere on your CPU.  Why your floppy disk would need that is making me wonder.
     
    What's on this floppy that it would ask for an operating system product code?
     
    Did you try virus scanning the floppy?
     
    Have you tried running Windows updates?  If your updates work, then your Windows is likely not pirated.
     
    Curious,
     
    Mandy
     
  • jwmtex

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    Posted June 12th, 2007 03:00

    Thanks for the reply. There is no pass word on the floppy. I have all the updates installed. I have the product key code that came with the computor, but when I type it in it tells me that it is wrong. It puzzles me. I was sent a new Reinstallation disk with SP2 on it by Dell. I think the floppy was made pryor to my using that disk, but I'm not sure. Is it possible that may be the problem. Something to do with the SP2 service pak? If so, do you have any ideas? Thanks for your help. James
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    Posted June 12th, 2007 04:00

    jwmtex, You said "Some time ago I made a floppy disk with important information (to me) and now when I put it in the drive it ask for my product key code. When I input the code it tells me it is the wrong one"
     
    What kind of floopy are you talking about?
    What did you re-install?
    If you are using a re-installation disc from Dell for your Dell computer there is no product key or is one required.
  • gooiool

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    Posted June 12th, 2007 11:00

    Something to do with the SP2 service pak.
     
    Did the Sp2 come with any product key code ?
  • LahTera

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    Posted June 12th, 2007 17:00

    I don't have enough information.  Are you trying to boot your computer with the floppy? 
     
    Have you tried virus scanning the floppy?
     
     
  • shen318

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    Posted June 13th, 2007 17:00

    Did you try the floppy disk on another PC? If it's not defective you should be able to read the information on it.
     
    Also as far as activation code, XP SP2 will not install unless XP is already activated.