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kinglobjaw
30 Posts
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16635
August 26th, 2008 01:00
Problems with wired connection on XPS420
Hello everyone.
Have a pretty annoying problem. My computer is the XPS 420 s/ Windows Vista Ultimate (32-bit.)
The problem I am having is internet related. I have ATT High Speed DSL Internet. I use an ethernat cable to connect my PC's ethernet adpater (the ethernet adapter in an INTEL 82566DC-2) to my ATT 2 Wire DSL modem all-in-one built-in router. There are no disconnects while I surf the internet, the problem only occurs after I turn on/reboot/restart my computer.
Basically, every time I turn on my computer, there is no internet connection and it says page cannot be displayed. When I look up on the bottom right of the screen where there is network connection information, it shows that I have a 'local connection' and also an 'unidentified network/connection'. No matter if I run the internet explorer internet diagnostic utility, or unplug modem cables I still have this problem and cannot connect to the internet.
The only solution I've found; I have to go into network connections manager, disable the network adapter and then enable it again. The 2 networks dissapear and one reappears as 'local and internet'. Internet then works flawlessly until of course another reboot or shutdown/turn on later occurs.
I don't get what is the error. I have the newest drivers from Intel for my ethernet adapter.
Can anyone please offer any solution. This is very annoying! The interesting thing is, I have 2 more PCs connected to the same modem/built-in-router aslo via ethernet. One is a desktop running Windows XP Home SP3 and the other is latop running Windows XP 2005 Media Center Edition w/ SP3. None of them have this problem. They immediately connect to the internet, therefore I think it is a Vista related problem and definately not a modem/built-in-router or internet problem.
Thank you.
kinglobjaw
30 Posts
815
0
Posted August 27th, 2008 00:00
I think that is very similar to my situation, except I don't turn off modem/router off for the night. They are kept running. It's only the PC that I turn off. Should I conctact Intel about this since they are the manufacturer of my ethernet adapter?
I had a similar problem when my 420 was new in December. I have my 420 running Vista and another Dell running XP connected to the internet thru a wired router and a cable modem. I was in the habit of turning my PC's, the modem and the router off at night and on in the morning.
After many hours with tech support and experimenting on my own, I discovered that I could only get a proper internet connection on the 420 if I turned the router and modem on first, waited for all lights to come on and then boot the 420. Since I've been doing this I no longer have an "unidentified network/connection" or a "local only" connection.
I've never had a problem with my XP PC's.
- I would contact Dell XPS tech support and give them a shot at a solution before contacting Intel. Dell may have come up with a remedy to this annoyance since I purchased my PC. If you find a premanent solution to this please post it so we all can benefit. Good luck.
I suspect that the problem is related to how my router deals with Vista. My router is an older linksys model BEFSR41 V3. Although it has the latest firmware for the version it still predates Vista.
There aren't a lot of postings about this problem from other 420 owners so it probably has nothing to do with the PC or the OS.
Message Edited by jronesi on 08-27-2008 09:59 AM- I don't know if you have checked but is this router Vista compatible? Is this AT&T's router. When I got my AT&T router I immediatley got rid of it and bought a linksys modem and Linksys wireless router. I have one wired PC (this one) and nine wireless devices (which include four laptops, five Tivo's and and XBox 360) running off of this setup. So to make a short story longer than it needed to be, just make sure your modem/router is Vista ready.
medrberg
6 Posts
815
0
Posted August 26th, 2008 01:00