UNSOLVED

blandfordp

updated

21 years ago

B

blandfordp

35 Posts

0

49546

September 29th, 2005 06:00

problems with NVIDIA 6800GT

Hi Guys,
I have an INNO3D GeForce 6800GT (NVIDIA chip), which I recently installed on my Dell Dimesion 8400
full spec  here -  http://support.euro.dell.com/support/edocs/systems/dim8400/SM/specs.htm#wp1052308
I have been having a few problems:
While running AoE3 demo the screen randomly goes blank, the pc beeps and I have to switch the PC off to restart. I have tried updating the motherboard system drivers and have the latest card drivers from the NVIDIA website.
The next day I got a system error saying that the graphics card was not getting enough power and, as such, the peformance was being lowered. The PSU is supposed to deliver 350W and the minimum requirement of the card is 300W.
Any ideas?
  • blandfordp

    35 Posts

    649

    0

    Posted September 29th, 2005 12:00

    Yes I did - the Graphics card has a 6 hole power socket, and an adapter to connect it to two power supplies from the PSU. The Dimension 8400 has a single power plug from the PSU which is labelled P6 and it fits perfectly into the graphics card, this is the lead I used.
  • Redwing634

    48 Posts

    649

    0

    Posted September 29th, 2005 12:00

    Did you make sure to connect the video card to the power supply? It doesn't get enough power just from being plugged into the motherboard.
  • LittleWang99

    239 Posts

    649

    0

    Posted September 29th, 2005 16:00

    I think P10 (black color) is the correct one, not P6 (white color).
  • blandfordp

    35 Posts

    649

    0

    Posted September 29th, 2005 16:00

    Well spotted - It was the one labelled P10 that I used  - sorry I left the message from the office away from my PC.
  • shorty001

    75 Posts

    649

    0

    Posted September 29th, 2005 21:00

    you gettihng the exact same thing happen as I did. I was even playing AOEIII demo on my 8400. Here is what BFG (my card is a Nvidia BFG 6800GTOC) emailed me:
     
     
    Ronnie,
    >
    >For the 6800 Gt card, a 350-watt power supply is just not enough gas to
    >fuel it for an extended period of time. The Ultra card only requires 5
    >more
    >watts. I burned my PSU out, TWICE, with the Ultra card in my system
    >when
    >running a 400-watt unit. With the 580-watt PSU I bought, it runs
    >perfectly
    >and has for about 14 months now. At some point, I expect I'll have to
    >replace it, because power supplies simply don't last forever. In a
    >scenario
    >where the power supply is over-taxed, they live even shorter lives.
    >
    >You would find the information about the power supply physically on a
    >sticker on one of the sides of the power supply. It may need to be
    >unseated
    >in your case (I assume this is the Dell case that opens up like a
    >clamshell...) for you to read the label.
    >
    >Regards,
    >
    >Mark @ BFG Support
     
     
     
    I am now in search of the "oh so ever hard to find" psu that is compatable with an 8400.
  • blandfordp

    35 Posts

    649

    0

    Posted September 30th, 2005 06:00

    Thanks for the help, it sounds like I need a new PSU. I know nothing about them, how do I make sure what I buy is compatible with my Dimesion 8400?
  • shorty001

    75 Posts

    649

    0

    Posted September 30th, 2005 10:00

    I'm currently trying to find one that is compatable. VERY HARD. Some people have bought a standard ATX psu but had to cut into the back of the psu to make it work (I think due to an on/off switch on the back). I don't want to cut anything though.
     
    I'm going to call PC Power & Cooling today. Everbody says they make great psu's and I know they have one's compatable with Dell, HOWEVER the 8400 is not one of them. Another user called them and they said they would work with him on getting a psu for his computer. They would even customize it to make sure it fit (no PC altering, no cutting, just unplug the old and plug in the new).
     
    Here is the website.
     
     
     
    Another user said he's going to try this psu.
     
     
     
     
    It IS an ATX but he says there shouldn't be any cutting of the PC because there's no on/off switch on the back. Unless you know for sure about the cutting part I wouldn't risk it. I'd hate to spend $100 just to find out that I do need to cut the back of the PC. I would just go to PC Power & Cooling and give them a call.
     
    I provided their "Dell Power Selector" for you. The 8400 is not on there but at the bottom is the telephone number to call. Let me know if you call them before I do and what they did. Good Luck
     

    Power Supplies for Dell Computers

    Manufacturer

    Model and Series

    Power Supply

     

    Dell

    Dimension 2100

    Silencer 360 Dell

     

    Dell

    Dimension 2200

    Turbo-Cool 425 Dell

     

    Dell

    Dimension 2300

    Turbo-Cool 425 Dell

     

    Dell

    Dimension 2350

    Turbo-Cool 425 Dell

     

    Dell

    Dimension 2400

    Turbo-Cool 425 Dell

     

    Dell

    Dimension 4100

    Silencer 360 Dell

     

    Dell

    Dimension 4300

    Turbo-Cool 425 Dell

     

    Dell

    Dimension 4400

    Turbo-Cool 425 Dell

     

    Dell

    Dimension 4500

    Turbo-Cool 425 Dell

     

    Dell

    Dimension 4550

    Turbo-Cool 425 Dell

     

    Dell

    Dimension 4600 (SATA)

    Turbo-Cool 425 Dell

     

    Dell

    Dimension 4700

    Silencer 470 Dell

     

    Dell

    Dimension 8100

    Silencer 410 Dell

     

    Dell

    Dimension 8200

    Turbo-Cool 425 Dell

     

    Dell

    Dimension 8250

    Turbo-Cool 425 Dell

     

    Dell

    Dimension 8300 (SATA)

    Turbo-Cool 425 Dell

     

    Dell

    Dimension B1000R

    Silencer 360 Dell

     

    Dell

    Dimension L Series

    Silencer 360 Dell

     

    Dell

    Dimension V350

    Silencer 360 Dell

     

    Dell

    Dimension V400

    Silencer 360 Dell

     

    Dell

    Dimension XPS B Series

    Silencer 360 Dell

     

    Dell

    Dimension XPS Dxxx

    Silencer 360 Dell

     

    Dell

    Dimension XPS Mxxx

    Silencer 360 Dell

     

    Dell

    Dimension XPS P133c MT

    Silencer 360 Dell

     

    Dell

    Dimension XPS Pro 180n

    Silencer 360 Dell

     

    Dell

    Dimension XPS Rxxx

    Silencer 360 Dell

     

    Dell

    Dimension XPS Txxx

    Silencer 360 Dell

     

    Dell

    OptiPlex G1

    Silencer 360 Dell

     

    Dell

    OptiPlex GX1

    Silencer 360 Dell

     

    Dell

    OptiPlex GX110

    Silencer 360 Dell

     

    Dell

    OptiPlex GX115

    Silencer 360 Dell

     

    Dell

    OptiPlex GX150

    Turbo-Cool 425 Deluxe

     

    Dell

    OptiPlex GX240

    Turbo-Cool 425 Dell

     

    Dell

    OptiPlex GX260

    Turbo-Cool 425 Dell

     

    Dell

    OptiPlex GX270

    Turbo-Cool 425 Dell

     

    Dell

    OptiPlex GX300

    Silencer 360 Dell

     

    Dell

    OptiPlex GX400

    Silencer 410 Dell

     

    Dell

    OptiPlex GX60

    Turbo-Cool 425 Dell

     

    Dell

    OptiPlex GXa

    Silencer 360 Dell

     

    Dell

    OptiPlex GXi

    Silencer 360 Dell

     

    Dell

    PowerEdge 1300

    Silencer 410 Dell

     

    Dell

    PowerEdge 2300

    Silencer 410 Dell

     

    Dell

    PowerEdge 400SC

    Turbo-Cool 425 Dell

     

    Dell

    PowerEdge 600SC

    Turbo-Cool 425 Dell

     

    Dell

    Precision Workstation 210

    Silencer 360 Dell

     

    Dell

    Precision Workstation 340

    Turbo-Cool 425 Dell

     

    Dell

    Precision Workstation 400

    Silencer 360 Dell

     

    Dell

    Precision Workstation 420

    Silencer 410 Dell

     

    Dell

    SmartStep 100D

    Turbo-Cool 425 Deluxe

     

    Dell

    SmartStep 150D

    Turbo-Cool 425 Deluxe

     

    Dell

    All Other Dell Models

    Call 800-722-6555

     

     

    Message Edited by shorty001 on 09-30-200507:41 AM

    Message Edited by shorty001 on 09-30-2005 07:42 AM

  • blandfordp

    35 Posts

    649

    0

    Posted September 30th, 2005 13:00

    Thanks for that, I have seen their website and sent off an e-mail, the problem is greater as I am in the Uk so I'll have to get it shipped.

    Is it not possible to get a PSU directly from Dell??

    In the meantime, does your pc crash less if you turn the settings down on games?

     

     

     

  • blandfordp

    35 Posts

    649

    0

    Posted September 30th, 2005 13:00

    Or how about an external power supply unit just for the graphics card? Does such a thing excist?
  • shorty001

    75 Posts

    390

    0

    Posted September 30th, 2005 15:00

    Dell's stance on this whole thing is the 8400 only comes with a 250w,300w, and 350w psu and they don't recommend anything above the 350w (which is small in today's world). Yes my system will crash less when the settings are turned down. This is because the card isn't working that hard and the 350w is enough to supply it in that mode but the whole reason I bought this card was to run games (Mainly AOEIII) on the max settings so I'm going to try and get another psu.
     
    If you can handle running on the very low settings then you'll have to debate which is more important to you, paying the money for a new psu or staying with your current one and playing on low settings. I've never heard of an external power supply but that's not to say they don't make them. I'm getting ready to call PC Power & Cooling now so I will let you know what they say. Hope this helps.