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Problem Installing Devices After Installing New HD
Ok, so my old hard drive died on me, so I got a new one. After installing Windows I started to install a few things from the Drivers and Utilities CD's that came with my 4600. Everything is working fine (except for the fact that I still get a Primary Drive 0 Error when I start-up) but I have no sound and my DVD-Rom won't play DVD's...but it will play CD's. I tried installing the drivers for the sound, but after going through the setup it will tell me it can't find the driver (but I thought I was trying to install the driver??) I don't know...this software is very confusing for me and I have no clue what I'm doing. I went into my Device list and there's probably 8-10 devices with the big yellow exclamation mark by them (all are media related like the volume, etc)
Tip for Dell...I have never had any problem using the bundled software before for any other computer. Maybe try making it a little more user-friendly?? With my Hewlett Packard all I did was insert the CDs and it did all the work for me.
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Posted August 27th, 2005 00:00
Ok, I did that...and I restarted my computer. That didn't help. And ontop of that, my computer continued to do this clicking thing...well, not really clicking, it just wasn't wanting to start. Like I'll hit the button and it can be 5 minutes before it begins to start-up and it doesn't even start-up...I have to hit the button when the light turns green. And this time I had to restart the computer a few times before it would give me the option to press F1 to continue...it would just say "Primary Drive 0 Not Found." How can I stop all this from happening? It's a brand new hard drive. Are there options in the configuration when I press F2 to stop this?
But back to the DVD and audio problem....it's still not fixed. Any other suggestions?
Thanks so much, I know I'm a pain...I'm sorry lol
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Posted August 27th, 2005 00:00
install chipset first as what rickmktg suggested...and then check the installation path if it's on C: drive,,
check also if your HDD has drive letter C:\ .....why , because all software installation is defaulted to drive C:\sometimes if you have Iomega Zip drive or any external drive and you reinstalled your OS, the Iomega or external drive will take drive letter C:\And if your Hard Drive has different drive letter,,,then you'll have a problem installing some software since the installation path is different.....**********************************************
Inspiron XPS Gen2
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Liquid Cooled System1028
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Posted August 27th, 2005 01:00
The chipset has been installed and is located at: C:\dell\drivers\R58201 And my harddrive's letter is C:\Is that the only thing that could be wrong?1028
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Posted August 27th, 2005 02:00
@barb1686 wrote:
Ok, I did that...and I restarted my computer. That didn't help. And ontop of that, my computer continued to do this clicking thing...well, not really clicking, it just wasn't wanting to start. Like I'll hit the button and it can be 5 minutes before it begins to start-up and it doesn't even start-up...I have to hit the button when the light turns green. And this time I had to restart the computer a few times before it would give me the option to press F1 to continue...it would just say "Primary Drive 0 Not Found." How can I stop all this from happening? It's a brand new hard drive. Are there options in the configuration when I press F2 to stop this?
But back to the DVD and audio problem....it's still not fixed. Any other suggestions?
Thanks so much, I know I'm a pain...I'm sorry lol
You need to stay focused on ONE problem at a time.
"That didn't help". Does this mean you went back in and found 8-10 exclamation marks?
I recommend you go into Bios, F2, and set the primary drive to Auto.
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Posted August 27th, 2005 02:00
I went into BIOS and fixed that. I had the SATA Primary Drive set as Auto and it needed turned off b/c it put the hard drive in the Primary Master Drive spot._______________________Anyways, those devices are still showing up as a problem. They are:-Ethernet Controller (I use dial-up so that shouldn't be a problem)-PCI Input Device-Multimedia Audio Controller-Video Controller (VGA Compatible)-Multimedia Controller-Multimedia Video ControllerAs I said, I tried installing the audio driver, but it wouldn't let me. It'd go through installation and at the end it would say it couldn't find the driver so it couldn't complete setup. I don't understand that at all.And so far the only thing besides audio that I'm really having a hard time with is my DVD-Rom. It will play everything but DVD's. It said try readjusting my settings on my computer such as the color depth and refresh rate. I tried doing all that but the refresh rate option wasn't even given to me under the advanced tab by Monitor.1028
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Posted August 27th, 2005 04:00
Just having the file on your hard drive does not install it. Did you run the file R58201?
Steve
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Posted August 27th, 2005 16:00
Did you double click the Setup icon between readme and Version?
Steve
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Posted August 27th, 2005 16:00
Ok, now that the chipset drivers are installed, have you tried installing the audio drivers?
Steve
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Posted August 27th, 2005 16:00
Ok, I ran that and this folder came up, and this is what it showed me:
rickmktg
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Posted August 26th, 2005 23:00