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Glenikins

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19 years ago

G

Glenikins

7 Posts

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9418

October 25th, 2007 06:00

Nothin' but an amber light...

Hi there,
 
My OptiPlex SX260 has stopped working.  When power is connected to the unit the power LED comes on amber and stays on, but nothing else happens at all, no fan, no beeps, no boot-up.  I've been through the Dell trouble-shooting facilities but these haven't helped much.
 
Is it serious...?
 
Thanks in advance,
 
Glen
  • E

    europa303

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    Posted October 25th, 2007 09:00

    Power down and then attempt to restart.  On the backpanel are 4 diagnostic lights to help troubleshoot faults.  Report back the color of the green or yellow LED's when the lockup occurs. 
     
    See this:
     

    <ADMIN NOTE: Broken link has been removed from this post by Dell>

     
     
  • G

    Glenikins

    7 Posts

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    Posted October 25th, 2007 10:00

    None of the 4 diagnostic LEDs come on.  Just the amber light within the front power button.
  • E

    europa303

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    Posted October 25th, 2007 12:00

    Sounds like a faulty power supply when nothing starts at all.  One thing to try is unplug the unit from power, then open the case and remove and reseat the power connector(s) coming from the power supply to the motherboard or other boards. If no progress there you will likely need a new power supply.
  • G

    Glenikins

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    Posted October 25th, 2007 13:00

    The power supply is external, and I've tried two different ones, with the same results (both work correctly with another SX260).

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