My Inspiron 530S is working well but I can not download anything from the internet and the printer does not appear in the computer. This problem started now, before everything was Ok.
1.Disconnect the power from the broadband modem and leave the broadband modem disconnected for at least 3 minutes.
2.Shut down all the computers that are connected to the network.
3.Disconnect the power from the wireless router.
4.Verify that a network cable is connected from the Broadband Modem into the Internet or WAN port on the wireless router.
5.Verify that no USB cables or serial cables are connected to the Broadband Modem.
6.Connect the power to the broadband modem. Wait for at least 2 minutes for the Broadband Modem to initialize. (If the Modem does not establish an Internet connection successfully, unplug the Modem. Wait for at least 5 minutes, then plug in the Modem.)
7.Connect the power to the wireless router. Wait for at least 2 minutes for the wireless router to initialize.
8.Turn on the computer and try connecting to the Internet.
Robert P (retired)
6 Operator
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Posted November 3rd, 2016 08:00
Hi Fernie412,
Sounds like you need to reboot your system.
Here are some steps that may help:
1.Disconnect the power from the broadband modem and leave the broadband modem disconnected for at least 3 minutes.
2.Shut down all the computers that are connected to the network.
3.Disconnect the power from the wireless router.
4.Verify that a network cable is connected from the Broadband Modem into the Internet or WAN port on the wireless router.
5.Verify that no USB cables or serial cables are connected to the Broadband Modem.
6.Connect the power to the broadband modem. Wait for at least 2 minutes for the Broadband Modem to initialize.
(If the Modem does not establish an Internet connection successfully, unplug the Modem. Wait for at least 5 minutes, then plug in the Modem.)
7.Connect the power to the wireless router. Wait for at least 2 minutes for the wireless router to initialize.
8.Turn on the computer and try connecting to the Internet.
Robert P (retired)