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Major problems with XPS 710
I originally posted this in Discussions/Gaming/Gaming Rig Talk...But I think this is a more appropriate place to post it. I'm new to the forums, so excuse me if I say anything improper...As Dell has informed me I have with my original post on this matter when they deleted it.
A year ago, I called Dell to order a computer and lined out to the salesman exactly why I was buying the rig...It was specifically for BattleField 2, and any other games that I may want to play later. So, he suggests all this hardware to me and tells me that I should go with Vista (even though I wanted XP) because it is new and would be better for anything I want to do. So, I gave in and bought that, as well. I install BattleField 2 the day I get it...I start to play and it lags SOOOOOO bad. Everyone says that they don't have the issues I'm having and that my computer shouldn't have any problems with the stuff that I have in it.
I've talked to about 15-20 tech support guys over the last year who have taken over my desktop (shared desktop), run diagnostics, downloaded every "latest" driver imaginable, had me dumb down my graphics and turn my sound settings off, turned off Aero on Vista, disabled all programs not relating to the OS or BF2...The "LAST RESORT" was supposed to be my reformatting my hard drive...So, I did...With a clean reinstall of Vista and BF2, the lag is worse than ever. Not only is the lag worse, but I get the Blue Screen of Death now "Uncorrectable hardware error"...The game freezes every ten minutes or so for about 30 seconds. Now another tech guy says, "One more thing I would like to try...Take the SLI connector out and work with one video card. If it doesn't fix it, try the other." So, I do that and I still have the same issues with both cards. So, the next guy I talked to says, "There is an existing problem with SLI technology and Vista being incompatible. Call customer service and have them replace your Vista with XP and that should fix the problem." However, when I call Cust. Serv. they say they aren't authorized to do that.
Does anyone have any suggestions about how I can solve this situation?
- I've been told by my buddy at Intel that his whole crew ditched their Vista OS to go back to XP because of issues that they were having. He said there are known issues with Vista and SLI, as well. The funny thing is, one Dell tech told me that, and told me to call customer service to have them send me XP (because the Dell Salesman talked me into it...Saying that it would be better than XP for my needs). However, Customer Service is telling me that they can't do that.
Davet50
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Posted July 2nd, 2008 11:00