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John_Doe

updated

25 years ago

J

John_Doe

313 Posts

0

8304

September 29th, 2001 17:00

Internet problem...

One day i was trying to clean up some files in my computer so i deleted a couple programs through add/delete programs menu and some unecessary folders here and there on my C drive. But for some reason now the internet doesn't seem to be working properly.

I've tried both AOL and MSN Dellnet. They seem to dial-up and connect to the internet just fine, the problem is when I try to view any webpage through IE or AOL nothing comes up. No matter what webpage it is. I get the usual white page on IE that you get when you click on a broken link "Internet Explorer was unable to link to the Web page you requested. The page might be temporarily unavailable. Please try the following:......(etc.)"

What can I do about this?

I tried doing a system restore but this didn't seem to help and I also tried uninstalling and reinstalling AOL, but it didn't help either. Any more suggestions?

Thanx!


Dell Dimension 4100 Series
Pentium III 933 Mhz
128MB SDRAM at 133 MHz
40GB Ultra ATA/100 (7200RPM) hard drive
V.90/56K Conexant Speakerphone PCI Telephony Modem
32MB NVidia TNT2 M64 4X AGP video card
Windows ME
IE 5.5

  • Geurtkun

    3 Posts

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    Posted September 29th, 2001 20:00

    Hi John,
    I have the same problem, after using X-setup (Tweaki)
    And I really do not know what to do about this problem.
    Ping is ok,?@it is sending and receiving data, but I can`t receive or sent webpages and email.

    I have windows 98se, Pentium III, 450 Mhz.


    Please help us.



  • Greyfox2k

    39 Posts

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    Posted September 29th, 2001 20:00

    check the Network settings in the control panel and make sure you have Client for M/S Networks, TCP/IP, Dial Up Adapter. If they are all there, remove them and reinstall them. You can remove them by clicking on each one and
    the click the remove button each in turn. Reinstall them by
    clicking on add/client/Microsoft/Client for Microsoft Networks. then add/Protocol/Microsoft/TCP/IP. Dial up Adapter should then reinstall itself. Be sure to have you
    Win ME disk handy as it may ask you for it. Reboot and log on. Happy Surfing.
    Dave Headrick
    greyfox2k@earthlink.net

  • Geurtkun

    3 Posts

    547

    0

    Posted September 29th, 2001 21:00

    Still not happy surfing.
    Thanks a lot for helping, but it didn`t work.
    What a pitty.
    Do you have more suggestions?
    Any kind is welcome.

  • Buf_man

    17 Posts

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    Posted September 29th, 2001 22:00

    Hang tough! There are some very knowledgeable and helpful folks here. Additionally, I spent a good deal of time reviewing old entries here and under "Networking" when I encountered problems similar to yours.At one point, I found myself manually Scandisking and Defragging after every deletion/addition. About that point, I wanted my old Win 3.xx back and to sacrifice this Win ME to the volcano gods. It took nearly three months of reading and trial and error, but I think I have finally achieved a stable platform...knock on wood.

    Sorry that I could not help.

  • Buf_man

    17 Posts

    547

    0

    Posted September 29th, 2001 22:00

    What a butt buster! I use a dial-up ISP, MSIE 6.0 on a Dell 8100. I am no expert. Now, with those caveats in mind, is it possible you unintentionally deleted a shared file? If so, perhaps downloading and installing MSIE 6.0 and paying very careful attention to each of the "Tools" menu "Internet Options" tabs, you might be able to re-establish a successful connection. I would recommend that you pay close attention to the "Connections" and "Advanced" tabs.

    Under "Connections" you may wish to review the "Setup..." wizard, and just below, confirm your "Dial-up and V.P.N." settings for accuracy.

    Under the "Advanced" you may wish to review each of the boxes to determine which must be checked in order to view what you desire.

    All these items tend to remain an insider mystery to me, but have proven to be far more critical to my ease of surfing than I ever imagined. I suspect that AOL (Netscape) and MS(Explorer) do not always play happily together.

  • John_Doe

    313 Posts

    547

    0

    Posted September 29th, 2001 22:00

    also tried that...didn't seem to work either

    anymore suggestions?

    thanx again!

  • John_Doe

    313 Posts

    547

    0

    Posted September 29th, 2001 22:00

    i tried reinstalling AOL and using the browser withing AOL but that didn't seem to work...I doubt reinstalling IE will work...but I guess it doesn't matter anyway since I can't download IE 5 or 6 again and try reinstalling again because my internet's not working...

    I reviewed the "connections" and "advanced" tab settings and everything seems to be OK.

    I'm losing hope...

  • 547

    0

    Posted September 29th, 2001 23:00

    Same problem; different ISPs. There is probably a simple solution that someone can provide. However I was able to solve the problem by reinstalling Windows. I do not know why that worked. Good luck, jim

    System Info:
    Dell Dimension 4100, Pentium III, 733MHz
    256MB SDRAM at 133MHz
    30 GB Quantum ATA Hard Drive, 27+ GB available
    LG CD-RW, 3.5 Drive, 3COM 56K V.90 PCI Modem,
    Sound Blaster 64V PCI Sound Card,
    Harmon Kardon HK-595 Speakers and subwoofer,
    32MB NVIDIA TNT2 M64 APG Graphics,
    19" P991 Trinitron Monitor,
    HP 932C Deskjet, Brother PT-9200DX Label Printer,
    Visioneer OneTouch 7600 USB Scanner,
    Logtech PS/2v Mouseman,
    Windows 98SE, IE 5.5, DellNet/MSN ISP, QUIK ISP,
    MS Office 2000 Small Business,
    MS Access 2000 Database,
    Norton System Works 2001,
    Norton Internet Security Family Edition 2001,
    Ad-Aware 5.6+, RegHance 2.3, RegCleaner,
    Belarc Advisor,MS Global IME Nihongo, Real Player,
    WareCentral PrintKey Pro 1.02
  • Geurtkun

    3 Posts

    547

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    Posted September 30th, 2001 13:00

    Dear John_Doe,

    I tried the procedure of Craig Martinsen and it really works. Please try it but make a copy of your register before, just in case.
    Succes,
    Geurt-kun