
UNSOLVED
install factory original dell programs
using xp home, dimension 4600. had video problem, so i had an outside tech do the repair. solved by replacing the video card. before replacing the card, in trying to resolve the problem, he reformatted machine. the operating system & drivers were installed, i installed norton AV, & some games, but not the other programs provided by dell. i see that i have several disks:
1) "for reinstalling dell tools system software" the contents list: antivirus, support, multimedia, internet softwares
2) "cyberlink powerDVD" contents: applications
3) " for reinstalling v.9x (capable)/56k data/fax modem software for microsoft windows"
4) "for reinstalling sonic mydvd 5.0 limited edition and recordnow 6.5 software"
5) "dell dimension resource cd" contents: device drivers, diagnostics and utilities, computer documentation
6) "dell e773c color monitor user documentation" contents: html user documentation, drivers
since machine is operating fine, i do not want to cause a problem by improper installaition. what is the best way to get remainder of programs installed? & how do i get items off resource disk, except drivers? outside tech away on other business.
any input greatly appreciated. thank you, len kiesling
Responses (4)
Solutions (0)
Denny Denham
2 Intern
•
18798 Posts
284
0
Posted December 11th, 2005 15:00
lenny323,
Some of the Dell-installed items can be recovered by downloading them from a site maintained by a forum regular here.
thank you for reply! use broadband connection. i remember dell items off start>programs menue. i was able to view the express service tag numbers. there were other dell related items. also sonic record, dell juke box, & others.
are items listed on resource cd, other than drivers, installable? & is this where the express service tag info is located?
thank you again, len kiesling
- thank you! link to bay wolf's site really answers my questions! especially the express service tag. i'm not sure what this is/does:Dell 32 Bit Diagnostics, Diagnostics, English, Multi System, A1220i thought all items that came on machine from factory, were on the disks provided by dell. i appreciate the info!what about #2? cyberlink dvd? right now, dvds are playing thru windows media player. is it a dvd player program?thank you, len kiesling

Denny Denham
2 Intern
•
18798 Posts
284
0
Posted December 11th, 2005 14:00
The only items on your list that may need to be reinstalled are #3 if you are using a modem and not on a broadband connection and #4 if you are planning to burn DVDs. The items on the resource CD have already been taken care of (the system drivers) if the system is operating properly and the other items on the CD can be accessed directly from the CD.