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IEXPLORE caused an invalid page fault in
module OLEAUT32.DLL at 015f:65341543.
Registers:
EAX=00497eac CS=015f EIP=65341543 EFLGS=00010206
EBX=00000003 SS=0167 ESP=028beb90 EBP=533b434f
ECX=0000000b DS=0167 ESI=2fff2ffb FS=3ec7
EDX=81da3e30 ES=0167 EDI=029e0ae0 GS=0000
Bytes at CS:EIP:
8b 16 8b c8 83 c2 15 83 e2 f0 52 56 e8 04 00 00
Stack dump:
e965328c 100017b9 2fff2fff 028bebf4 029e0ed0 10017238 00000000 1000562d 00000003 100189e0 10002d6c 10017238 00000000 028bebf4 00000000 10000000
XPS T500 to 850
512MB SDRAM
Maxtor 40 Gig HD ATA100
Promise ATA100 controller Card
Toshiba SD-M1502 DVD-ROM
PlexWriter 12/10/32A
100 MB Zip Drive
Hurcules 3D Phophet2 GTS 32MB
3COM Cable Modem
Dell P990 19" Monitor
Windows 98
TBS Montego II Sound card with ACS 495 speakers
module OLEAUT32.DLL at 015f:65341543.
Registers:
EAX=00497eac CS=015f EIP=65341543 EFLGS=00010206
EBX=00000003 SS=0167 ESP=028beb90 EBP=533b434f
ECX=0000000b DS=0167 ESI=2fff2ffb FS=3ec7
EDX=81da3e30 ES=0167 EDI=029e0ae0 GS=0000
Bytes at CS:EIP:
8b 16 8b c8 83 c2 15 83 e2 f0 52 56 e8 04 00 00
Stack dump:
e965328c 100017b9 2fff2fff 028bebf4 029e0ed0 10017238 00000000 1000562d 00000003 100189e0 10002d6c 10017238 00000000 028bebf4 00000000 10000000
XPS T500 to 850
512MB SDRAM
Maxtor 40 Gig HD ATA100
Promise ATA100 controller Card
Toshiba SD-M1502 DVD-ROM
PlexWriter 12/10/32A
100 MB Zip Drive
Hurcules 3D Phophet2 GTS 32MB
3COM Cable Modem
Dell P990 19" Monitor
Windows 98
TBS Montego II Sound card with ACS 495 speakers
Hi Bob,
You don't describe what you are doing when Internet Explorer throws this error. If you have Office 2000 installed and if your internet time has been spent at MSN MoneyCentral, then this article from the Microsoft Knowledge Base may be helpful. If not, then please post back with what you are doing when the error occurs, along with your version of IE.
HTH,
Kay- Im sorry-The error keeps coming up while trying to play a game on ea.com. The game is nascar.
XPS T500 to 850
512MB SDRAM
Maxtor 40 Gig HD ATA100
Promise ATA100 controller Card
Toshiba SD-M1502 DVD-ROM
PlexWriter 12/10/32A
100 MB Zip Drive
Hurcules 3D Phophet2 GTS 32MB
3COM Cable Modem
Dell P990 19" Monitor
Windows 98
TBS Montego II Sound card with ACS 495 speakers
Hi Bob,
I was unable to find an answer at ea.com's support site, located here, but they do have some options for you to consider, unless you've been there, done that. One is an online chat support session which you can access from the page I linked you to, and the other is to click the Go button for Online Games to enter their troubleshooter. A popup window will appear, and in a row across the top of that window you will see some additional methods of support, such as tech support, contacting EA, and forums. One of these may be able to solve your problem.
I searched for your error message on the internet, and found a few additional cases which don't involve online gaming. The most common solution offered is to replace your oleaut32.dll file, the theory being that it is possibly an older version than what is needed or corrupted. Since EA didn't mention this error in their FAQs, I don't know which version of the file is their minimum acceptable version. You will want to see at least v. 2.40.4277.1--the version which ships with IE 5.01 and 5.5. To check your version, go to Start | Find | Files or Folders. Enter oleaut32.dll in the field and OK the run. When your file is found in C:\Windows\System, right-click that, choose Properties from the context menu, then look at the version tab. If you have a lesser version, then you would want to consider installing one of the versions of IE which does contain this version of the file. You don't mention the version of IE you are currently running, but post back if you would like to know where you can upgrade, if needed. IE 5.5 is easier to manage the upgrade to, since they want everyone to run that one now, but I think you can still get IE 5.01 by trying to install one of the service packs for it. In addition, if you already run IE 5.01 or better, you can attempt to have IE repair itself by going to My Computer | Control Panel | Add/Remove Programs, and choose to remove Internet Explorer and Tools. You will get a window giving you the choice to attempt to repair IE. Take that choice and see what you are told.
HTH,
Kay
chrisbre
3 Posts
275
0
Posted April 5th, 2001 23:00
Christina Breakie