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Help please
I am currently running F-Secure on both my laptop and my desktop. On my laptop I have a version of Photoshop Elements 3. It works perfectly. However I cannot get it to run on my PC. Every time I load it I get an error message telling me that "Adobe P.E. requires a screen resolution of at least 800x600 pixels and colour quality greater than 256 colours.
The screen also changes to a sort of hessian type thing. I can also access the Control Panel when the error message comes up and it appears that the Adobe software has reduced my resolution to "Low (8 Bit)".
If anybody has any ideas about this then I would appreciate it very much.
Thank you.
I am currently using a 530 Inspiron.
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LouitecService
34 Posts
271
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Posted April 27th, 2008 20:00
Ron's option was my next choice, Thank You Ron, hope that helps you.Please somebody, what do I do about the overheating?! I have checked for dust bunnies and lint and also blew it out with a can or air. Still overheating--a very hot desk, tv table, etc. I am suspending it on two boxes so the vents aren't touching anything and has air under it. I hear the fan...but still horribly hot and only on the one side! It's not hot anywhere else but where the vents, etc are. HELP!!!
I bought a supposedly brand new XPS M140 laptop in February 2006 with some upgrades and received it March 2006. Less than 8 months after having the laptop, it started acting out. I contacted Dell and after receiving a rep that I could barely understand, I got nowhere. He tried to blame the issue on McAfee software, never took me through the diagnostics, and when I tried to give him the list of the rest of the errors from the Blue Screen of Death lol, he put me on hold and when he came back, told me he didn't know what was wrong and why it was doing it. Again, with no help from him or a diagnostic ran on the laptop, he told me to go into safe mode and then gather what I wanted from the system, burn it to a cd/dvd or on a external hard drive and to restore the system to what it was from the box. It felt more like an escape plan than technical support.
I couldn't afford to extend the warranty in February 2007, so when the laptop acted out after it ended, of course I was upset. Most of the same error screens and problems. This technical guy spoke clear English and took me through the steps of diagnosing the laptop and it came out that it was hard drive failure (other things failed too) and he suggested I buy a new one to replace it. I went through a battle it seemed trying to get through to them that it wasn't fair that the laptop that I spent about $1300 on wasn't working as it should have the whole time and that I didn't get any help from the 1st technical support rep. I wanted Dell to help me replace the hard drive. I was sent an email reply basically saying that I am left out to dry without the warranty and technical support is not a guarantee (so too bad someone they hired messed up! I can't depend on them to be right or to right a wrong) and that the Indian guy (no offense) reported that it was a software issue so they couldn't help me anyways. So I guess I was lying about the other issues because he reported what he THOUGHT it was and not Dell's fault.
This was infuriating and as a college student and parent, inconvenient and expensive. I replaced the hard drive and had to reinstall the operating system of course. So there goes my programs that I paid for as an upgrade and they installed. I called asking for copies (don't remember ever receiving disks and didn't know I needed one) of the programs that they can verify that I paid for. I got the runaround (transferred 3 or 4 times and somehow disconnected after holding and arguing for over an hour) and was told to repay for them at a higher price of $119!
I called again (MANY little calls on various issues not described here because I can't pay the 40 bucks to have them talk longer) about the SERIOUS overheating of the system--even with it being on a desk or elevated. The design seems flawed--the little rubber posts to lift it up doesn't lift it high enough not to block the vent on the bottom. But even onWhen I called, this time the rep sounded like they cared, but told me to pay $30 to have them ask me questions to diagnose the problem! So I have a 2 year old laptop that would burn your hand after only internet surfing, a new hard drive, and plenty hardware issues all for the low price of $1300. I will never buy a Dell again. A friend of mine wants to buy her 3 children Dell laptops and wants me to help her pick them out...can you guess the odds of me suggesting a Dell? I would be the worst friend ever to do that to her and her wallet.
Please somebody, what do I do about the overheating?! I have checked for dust bunnies and lint and also blew it out with a can or air. Still overheating--a very hot desk, tv table, etc. I am suspending it on two boxes so the vents aren't touching anything and has air under it. I hear the fan...but still horribly hot and only on the one side! It's not hot anywhere else but where the vents, etc are. HELP!!!
cboall,
First of all, it's inappropriate and impolite to post an entirely unrelated problem in someone else's thread. ;)
And with all that "stuff" in your post, I have no idea what system is overheating. So how about you start your own new thread in the appropriate forum and post in a few very short sentences what model system you have and exactly what you've done to solve the heating problem.
BTW: Repeating the exact same paragraph at top and bottom of a post doesn't make it easier for anyone to understand and help you, and probably just drives people away. ;)
Ron

LouitecService
34 Posts
271
0
Posted April 27th, 2008 19:00
change the setting from low 8, back to the high 16 or high 32, then after you do that, set the bar to the left back to the 800x600. if that doesnt work then its some with in Adobe. wich some one else here will help you with.