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hblevine

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hblevine

35 Posts

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February 2nd, 2008 13:00

Dimension 8300 Video problem

My daughter's 8300 has a video problem.  There are lines and dots accross the screen.  I have run a test on the monitor, and it seems OK. Also checked the cable, all OK

Removed and cleaned the card (r350 w/128) and it seemed to work, until I moved the PC and then the display went bad again.
So, it's either the card, or the actual socket on the motherboard.

Any suggestions on how to test which one? 
Is this an AGP interface?

Can I get a PCI card to replace it with?

Thanks
Howie
  • SR45

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    Posted February 2nd, 2008 13:00

    That system takes a AGP slot video card, which is lots better than any PCI slot card, so stick with AGP.

     

    Don't know what card you have now, but I can almost bet its one of the older versions and you may wish to upgrade if necessary.

     

    You said the card, after trying a fix and succeeding for a moment until you moved it, might be telling that the card was not seated firmly ( A must ) or the card is going bad, or you need an updated driver, then again the cable could be going bad, and they do.  Jiggle the cables while the monitor is on to see if you notice some issues with the screen

     

    Some times the driver for the card can become corrupted and all that is necessary is to download the same driver or a better more current one onto the desktop, uninstall the old one reboot the system and install the newer or even same driver again to see if this helps.

     

    That system can take a nice 6600 nVidia card, or a better still 6600 GT one and keep the cost down.  Or if you want something better, a 7600 GS or 7600 GT card will be better depending what is done on that computer.  Let us know and we can suggest another card for you.

     

    8300 Manual

    http://support.dell.com/support/edocs/systems/dim8300/sm/index.htm

     

    Message Edited by SR45 on 02-02-2008 10:53 AM
  • hblevine

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    Posted February 2nd, 2008 14:00

    Thanks for the response.  I alreayd tried a new cable, with no improvement. 
    I re-seated the card (after cleaning the contacts) and the screen looked fine, until pc was moved.  Jiggling the card/cable while the pc is on just results in the lines/dots shifting colors. 

    I'll replace the card with an AGP card, and see what results.

    Thanks
    Howie
  • SR45

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    Posted February 2nd, 2008 16:00

    Lines shifting color should not happen when moving the cable.  Can you try another cable ?  Might just be it
  • hblevine

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    Posted February 2nd, 2008 19:00

    I already tried a new cable. 
  • SR45

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    Posted February 3rd, 2008 09:00

    OK, try another video card driver.  Get a newer version from www.nvidia.com, have it ready on the desktop, than uninstall the old driver and install this new one. 

     

    If that fails, time to look at another video card.  Unless you want to try and find another computer to test the card to verify the possible faulty card, or try another monitor hooked up to the card to see if its the monitor that is the issue.  Worth a try before getting a new card.