Help

Start a discussion
UNSOLVED

maidment

updated

26 years ago

M

maidment

3 Posts

0

4389

February 3rd, 2001 18:00

Dimension 8100 crashed

My 8100 finally died 10 minutes ago, Blue screen, won't boot up on power on . won't recognise emergency floppy disk. I'm running Win 2000. I've tried tech support twice with e-mails but no reply. seems like a lot of people are having probs with the 8100. I've not had experience of Windows NT type systems before and so I'm stuckas to how to get the PC working again? Or should I phone Dell Sales and get it fixed under the warranty as I suspect a fatal hardware problem?

Any ideas / help appreciated. Thanks
  • S

    Srininame

    1 Message

    117

    0

    Posted February 3rd, 2001 21:00

    I think your mother board needs to be changed. This happens, I was told, when the BIOS fails.
  • T

    thomcat

    77 Posts

    117

    0

    Posted February 3rd, 2001 22:00

    You should really call Dell tech support with this problem. You will get an answer faster that way than through e-mail.
  • _

    _bruce_t

    23 Posts

    117

    0

    Posted February 3rd, 2001 22:00

    I know it's no help but I have an 8100 1.4 256mb ram with Win2k and 0 problems, as a last resort you can boot from the Win2k CD and choose the repair option.

    Bruce

    PS, I assume Win2k came installed on your PC from Dell, if not, and you installed it from a retail copy, don't waste your time calling Dell as they will only support an OS that came from them.

Dell Support Resources

Latest Solutions

View More