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intouch

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18 years ago

I

intouch

2 Posts

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5904

March 17th, 2009 08:00

Dimension 3000 ox 00000024 error when attempting to turn computer on

Attempted to stop disk scan when starting my computer which resulted in an error with a blue background. 

The error states...

A problem has been detected & windows has been shut down to prevent damage to your computer.

If this is the 1st time you've seen this stop error screen, restart your computer.  If this screen appears again, follow these steps.

Disable or uninstall any anti-virus, dis defragmentation or backup utilities.  Check your hard drive configuration , and check for any updated drivers.  Run

CHKDSK  /F to check for hard drive corruption, then restart your computer.

Technical Info:

***stop: ox 00000024 (OX 00190203, OX 82F6B898, OXC 0000102, OX 00000000)

When I shut the computer down and turn it back on, I get a screen with options to start in Safe Mode, Safe MOde with Networking, Safe Mode with Command Prompt, Last known Good Configuaration (Your most recent settings that worked), and Start Windows Normally.

However all of these options return me to the same blue screen with the response above.  Looking through the forum, I have not seen this exact technical info referenced.  Any suggests to resolve this would be greatly appreciated.

 

  • Davet50

    6 Operator

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    14442 Posts

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    Posted March 17th, 2009 09:00

    boot with the CD to recovery mode and type chkdsk drive: /f

    If chckdsk /f doesn't help boot off your XP CD and once at the setup menu press R on your keyboard (for repair) and let that run