Even after all the disappointments ive had , over the last 6 weeks, i still think the support they do give, is great, They are alway polite, and friendly. I will say they are slow to act, when haste is needed, but this can bepend on the person you speak to..

 

Dell have there faults, example Chris M,, :smileyvery-happy:

 

But I would still recommend them.

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DarkMyst wrote:

Even after all the disappointments ive had , over the last 6 weeks, i still think the support they do give, is great, They are alway polite, and friendly. I will say they are slow to act, when haste is needed, but this can bepend on the person you speak to..

 

Dell have there faults, example Chris M,, :smileyvery-happy:

 

But I would still recommend them.

Message Edited by DarkMyst on 03-01-2007 07:39 PM

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Dark...After all the disappointments?? Have you ever looked for a better way?

Even a Benz has a bad day. I own several Dells and buy for my family. You might find a few people to sit a cry with, but for the most part, people are happy with Dell. I just don't understand why you get in all these forums and try to stir stuff up. You don't like Dell, great. Go some where else. You sound like you have an agenda. Every problem I've had with Dell has been taken care of to my satisfaction and more.

I am extremely satisfied with the support I have received on my H2C.  I have had a couple of calls and they have responded quickly and professionally.   My machine is currently working 100%.  So S.O.D., no B.S.O.D., no screeching, no rebooting, no meltdowns, no radiation, no greenhouse gases, nada. :smileyvery-happy:  I just finished a 2 hour Company of Heroes 4v4 map and experienced no problems. 

 

Life is good.

I am not very happy that I can wait on hold for 20-30 minutes and still not get to talk to a person.  Beyond that, I'm not happy when I do get through and the person in India that I am talking to, has too thick of an accent to understand :(

I just finished a session with live chat. After finishing, the tech called twice later to see if every thing OK.