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bigal8

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20 years ago

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bigal8

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January 30th, 2007 17:00

calif lemon law

I have had 4 service calls on my dellxps 200. It is still under warranty.  Ca. lemon law states a replacement p.c. after 3 service calls.  Does anyone know who I can talk to at Dell re; this
  • tphillips63

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    Posted January 30th, 2007 17:00

    Customer support
  • Mike999999

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    Posted January 30th, 2007 23:00

    You'll probably need to have your lawyers write to their legal department.
     
     
    Good luck,
     
    Mike
  • dcgtls

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    Posted January 31st, 2007 02:00

    I don't know what your stuation is but I do know that the Lemon Law stated that the service calls all have to be for the same repair. Lets say your power supply has been replaced every time then you have a case, if it has been something different each time then you are out of luck.
  • Scream_And_Fly

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    Posted January 31st, 2007 02:00

    How old is your XPS 200, and what were the service calls for?
  • bigal8

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    Posted January 31st, 2007 02:00

    hey bronze,
     
    I don't know where you got your info re; LEMON LAW IN CALIF.  The statutes state 3 or more service calls.  There is nothing mentioned about the same problem being fixed.  But thanx for your concern.
  • VCraig

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    Posted January 31st, 2007 03:00

    The California lemon law applies only to motor vehicles:
     
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    Posted January 31st, 2007 09:00

    hey maybe he just really wants a new system....lol.  Yea guy, that law (california lemon law) is just for motor vehicles, not computers, or anything else for that matter.  Sorry, but still contact DELL and see what they can do for you.
  • bigal8

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    Posted January 31st, 2007 13:00

    1. Mother board replaced
     
    2.Fan assembly
     
    3.CD harddrive replaced
     
    4????
  • VCraig

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    Posted January 31st, 2007 14:00



    bigal8 wrote:
    1. Mother board replaced
     
    2.Fan assembly
     
    3.CD harddrive replaced
     
    4????


    You do know the forums are user to user, not a direct link to Dell don't you?
     
    This is the where you want to discuss your complaint/issue: