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Devildoc432
30 Posts
0
5193
October 11th, 2008 16:00
942 AIO printer will not install
I hope someone can help with this. Recently my XPS Gen 5 stopped recognizing my 942 printer. I tried moving the USB cable to another slot, but still get a message that the printer is not connected to the computer. Printer power is on. I have uninstalled the drivers and downloaded/installed the drivers listed on the dell website and also physically removed the hardware from the computer and let PnP reinstall the printer. Install seems to go well; the drivers appear to install normally but the computer still won't connect to the printer. Any advice would be most appreciated. Thanks!
Chris
PS--I tried searching the forum w/o success b4 posting this
Responses (3)
Solutions (0)
Devildoc432
30 Posts
121
0
Posted October 12th, 2008 11:00
Haven't really noticed but I am pretty sure it does.
- Try posting in the Printers Forum.

Gb755c
2 Intern
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453 Posts
121
0
Posted October 11th, 2008 17:00