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8400 will not boot...beep code help needed
After three hours of troubleshooting this with Gagandeep and Krishnaveni, the latter of which was trying to troubleshoot my monitor, I decided to post here in order to keep my sanity.
We have an 8400 that will not boot.
A & B are amber, C & D are green. Four beeps, an interval, and then two beeps.
Tried it with the original RAM, new RAM, and no RAM. Removed all expansion cards. Same result each time:
A & B are amber, C & D are green. Four beeps, an interval, and then two beeps.
Any and all help is appreciated more than you know...this computer was in our shop for a spyware cleanup and this just happened out of the blue. Trying to get it straightened up for our client.
We have an 8400 that will not boot.
A & B are amber, C & D are green. Four beeps, an interval, and then two beeps.
Tried it with the original RAM, new RAM, and no RAM. Removed all expansion cards. Same result each time:
A & B are amber, C & D are green. Four beeps, an interval, and then two beeps.
Any and all help is appreciated more than you know...this computer was in our shop for a spyware cleanup and this just happened out of the blue. Trying to get it straightened up for our client.
DELL-Donald K
2 Intern
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3969 Posts
70
0
Posted September 1st, 2006 03:00
MouseUSUALLY, if you are getting memory codes after working with the RAM, it is a seating issue.1. Power off system, unplug2. Press power button & hold for 10 seconds to discharge stored power in motherboard capacitors that might fry your RAM.3. Remove all RAM modules4. Push back all RAM locking levers to the open (45 degree angle) position.5. In slot 1, insert a Ram module, pressing firmly down with both thumbs until the locking levers move up & snap into the locked position with no assistance.6. Plug in & power on, see if you get a different diag LED combination.If you get GGGG, the repeat steps for next module. If you get YYGG, try a diffenent Module in a different slot. Once you determine if any of the modules are bad, you can them worry about matching the pairs in Slots 1 & 3, & slots 2 & 4 so the system runs in Dual channel modeIf none of the RAM works, you have either toasted it all by not discharging power from the board, or the board is fried.
DELL-Donald K
#IWork4Dell
jackshack
6447 Posts
70
0
Posted August 31st, 2006 14:00
Message Edited by JackShack on 08-31-200610:42 AM